Field Support Specialist

MicroSourcing International; Philippines; On-site; PHP 334,800 - 502,200; Full time

Benefits offered by this job

Competitive rewards including healthcare coverage

Performance bonuses

Opportunities for continuous learning

Flexible work arrangements

Inclusive work environment

Job summary

MicroSourcing International seeks a Field Support Specialist to oversee telecom utility construction projects in Parañaque City. You will lead construction teams to ensure high-quality work in a safety-focused environment.

The ideal candidate has 3-5 years of experience in telecom construction management and strong problem-solving skills. This position requires working onsite during graveyard shifts. Competitive rewards and opportunities for career growth are offered.

Qualifications

• 3-5 years of experience managing telecom construction projects.
• Strong knowledge of the telecom construction industry.
• Track record of completing construction projects with a high level of quality and safety.
• Proficient in Microsoft Office, especially Word, Excel, and Project.
• Excellent problem-solving, troubleshooting, and site management skills.

Responsibilities

• Oversee all phases of utility construction for various telecom projects.
• Manage pre-construction tasks and ensure current information.
• Coordinate crew and network access for construction teams.
• Facilitate material logistics and ensure timely delivery.
• Collect closeout deliverables for project completion.
• Troubleshoot and integrate efforts between field crews and support.
• Track milestones and forecast project progress.
• Support utility needs and ensure compliance with permits.

Skills

Telecom construction project management

Coax Splicing

Fiber Splicing

Directional Drilling

Microsoft Office

Problem-solving

Troubleshooting

Site management

Relationship management

Education

Bachelor's Degree in Construction Management or related field

Job description

Position: Field Support Specialist

Location: Parañaque City

Work setup & shift: Onsite | Graveyard Shift

Why join MicroSourcing?

• Competitive Rewards: Enjoy above‑market compensation, healthcare coverage on day one plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company‑sponsored events and activities.
• Work‑Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Field Support Specialist, you will be responsible for overseeing all phases of utility construction for various types of telecom projects. You will assist a team of construction professionals to produce high‑quality work in a safety‑minded environment, ensuring deliverables meet company, client, and industry standards.

In Addition, You Will

• Manage Pre‑Construction Tasks: Ensure all UDFs are current, participate in the Ops Team sign‑off, and submit any material supplemental changes to Order Management.
• Oversee Daily Construction Activities: Email first‑day work orders to assigned crews, ensure safety documents are uploaded daily, and verify EPL is scanned to the site.
• Coordinate Crew & Network Access: Ensure crews properly manage customer network access (EIM, NFSD, AccuV, etc.) and coordinate approvals for build plan or design changes.
• Facilitate Material & Logistics: Request material supplemental orders, coordinate availability with the warehouse, facilitate timely delivery to crews/sites, and handle WERF/OBF requests when needed.
• Collect Closeout Deliverables: Gather necessary contractor deliverables to ensure timely project closeouts, including tape drops, EH&S, RET worksheets, and required testing reports.
• Troubleshoot & Integrate: Coordinate and communicate integration and troubleshooting efforts between field crews, contractor remote support, and internal teams.
• Track Milestones & Forecasting: Score construction tasks/milestones, assist with rolling 4‑week forecast accuracy, and elevate schedule slippages immediately.
• Utility & Compliance Support: Monitor outage requests, assist Construction Managers (CM) with calling off equipment rentals, follow up on power delivery, and ensure all permits are closed.

What You Need

Non‑negotiables

• 3‑5 years of experience managing telecom construction projects
• Strong knowledge of the telecom construction industry (Coax Splicing, Fiber Splicing, Directional Drilling, map reading, etc.)
• Track record of completing construction projects with a high level of quality and safety
• Proficient in Microsoft Office (specifically Word, Excel, and Project) with the ability to quickly learn custom software
• Excellent problem‑solving, troubleshooting, and site management skills
• Strong relationship management skills with clients, suppliers, and internal teams
• Willingness to work 100% onsite in MOA/Parañaque on a graveyard shift

Preferred Skills/expertise

• Bachelor's Degree, preferably in Construction Management or a related field
• Previous experience handling Tower company deliverables (for SPG)
• Ability to manage long‑term projects with a hands‑on, proactive approach