Field Service Engineer - Customer Equipment Specialist

Applied Materials, Inc.; Philippines; On-site; PHP 446,400 - 725,400; Full time

Job summary

Applied Materials, Inc. is seeking a Customer Engineer in Clark Freeport Zone, Philippines, to install, maintain, and upgrade complex equipment in customer environments.

You will use digital analytics for troubleshooting and perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. The role requires 1–2 years of field service experience, an Associate degree or equivalent, and the ability to read electrical/mechanical schematics.

Qualifications

• Completion of an Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of work experience in customer/field service support, or a related technical field.
• Ability to read and interpret electrical and mechanical schematics.
• Experience diagnosing and resolving basic technical challenges.
• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and their appropriate usage, including digital multimeters.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Possession of a valid driver's license and the ability to obtain a passport, if travel is required.
• Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols.

Responsibilities

• Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment.
• Use digital analytics for troubleshooting.
• Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
• Coordinate and communicate directly with customers.
• Fulfill additional duties, as assigned.

Education

Associate degree

Tools

Digital multimeters

Hand tools

Power tools

Job description

Applied Materials, Inc. is seeking a Customer Engineer in Clark Freeport Zone, Philippines, to install, maintain, and upgrade complex equipment in customer environments.

You will use digital analytics for troubleshooting and perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. The role requires 1–2 years of field service experience, an Associate degree or equivalent, and the ability to read electrical/mechanical schematics.