Field Risk & Fraud Investigator - Travel Required

BillEase; Philippines; On-site; PHP 400,000 - 600,000; Full time

Job summary

BillEase is seeking a Sales Field Risk/Fraud Officer to identify, investigate and mitigate fraud within the assigned sales area. This field-based role requires frequent on-site visits to stores, merchants, and customers to verify information and uphold company risk standards.

You will partner with the Sales, Merchant Fraud, and Compliance teams to prevent fraud, prepare detailed investigation reports, and recommend corrective actions.

Qualifications

• Bachelor degree required in criminology, business or risk management.
• 2 years of fraud investigation or field audit experience preferred.
• Background in financial services, lending or fintech is an advantage.
• Strong investigative, analytical and documentation skills.
• Excellent communication and interpersonal abilities.
• Willingness to travel and perform extensive fieldwork.

Responsibilities

• Investigate high-risk incidents or transactions within the assigned area.
• Analyze patterns indicating potential fraud or operational lapses.
• Conduct on-ground validation and area checks for high-risk clients.
• Perform fraud investigations for suspects among customers and merchants.
• Coordinate with local authorities when necessary for information validation.
• Prepare comprehensive investigation reports with findings and recommendations.
• Maintain confidential records of investigations.
• Collaborate with Sales leadership to raise fraud prevention awareness.
• Stay updated on emerging fraud schemes and best practices.

Skills

Investigative skills

Analytical skills

Documentation skills

Communication skills

Interpersonal skills

Fieldwork

Education

Bachelor's degree in Criminology, Business Administration, Risk Management, or related field

Job description

BillEase is seeking a Sales Field Risk/Fraud Officer to identify, investigate and mitigate fraud within the assigned sales area. This field-based role requires frequent on-site visits to stores, merchants, and customers to verify information and uphold company risk standards.

You will partner with the Sales, Merchant Fraud, and Compliance teams to prevent fraud, prepare detailed investigation reports, and recommend corrective actions.