Field Quality Assurance & Compliance Specialist

MPT Mobility Corp.; Guiguinto; On-site; PHP 300,000 - 460,000; Full time

Job summary

MPT Mobility Corp. is seeking a Quality Control professional to monitor SAVVICE services and ensure compliance with client requirements, SLAs, and company standards.

The role involves identifying gaps, documenting nonconformities, and driving corrective actions across operational sites. The ideal candidate has a bachelor’s degree in Industrial Engineering or related field and 2–3 years of experience in QA, compliance, or process improvement, with strong analytical and communication skills and

Qualifications

• Bachelor's degree in Industrial Engineering, Operations Management, or related field.
• 2–3 years of experience in Quality Control, QA, Operations, Compliance, Audit, or Process Improvement.
• Strong analytical and problem-solving abilities.
• Excellent report writing and documentation skills.
• Willingness to travel and conduct field inspections as needed.

Responsibilities

• Conduct quality inspections and monitor SAVVICE services to verify SLA and standards.
• Identify and report quality gaps, deviations, and nonconformities.
• Perform scheduled and random inspections and spot checks at SAVVICE sites.
• Prepare quality inspection reports, compliance reports, NCR reports, and quality performance summaries.
• Monitor quality performance trends and recurring findings; suggest improvements.
• Coordinate with Operations and support departments to resolve issues and improve service delivery.
• Maintain a Quality Control database covering inspections, findings, NCRs, corrective actions, SLA data.
• Escalate critical, repeated, or unresolved quality issues affecting client satisfaction or service delivery.
• Verify corrective actions implemented by Operations until closure of findings.
• Participate in process reviews and continuous improvement initiatives.

Skills

Analytical skills

Problem solving

Attention to detail

Report writing

Communication

Education

Bachelor's degree in Industrial Engineering, Operations Management, or related field

Job description

MPT Mobility Corp. is seeking a Quality Control professional to monitor SAVVICE services and ensure compliance with client requirements, SLAs, and company standards.

The role involves identifying gaps, documenting nonconformities, and driving corrective actions across operational sites. The ideal candidate has a bachelor’s degree in Industrial Engineering or related field and 2–3 years of experience in QA, compliance, or process improvement, with strong analytical and communication skills and