Field IT Support Technician — POS & Network (Travel by Bike)

Dataconnect Network Services Inc.; Davao del Sur; On-site; PHP 279,000 - 424,000; Full time

Job summary

A leading technical support company is seeking a Field Technical Support specialist in Davao del Sur, Philippines. The role requires on-site technical support and maintenance for POS systems and network equipment. Candidates should have at least 2 years of IT field experience, preferably with knowledge of modems, routers, and kiosks. Daily travel via motorcycle is expected, ensuring excellent problem-solving and communication skills. This position offers an opportunity to maintain critical systems and provide exceptional service to clients.

Qualifications

• At least 2 years of experience in all field IT work.
• Background in modems, routers, POS, and kiosks preferred.
• Honest, hard-working, flexible, and a team player.

Responsibilities

• Provide on-site technical support within the assigned area.
• Perform daily field visits to assigned establishments.
• Diagnose and resolve POS hardware and software issues.

Skills

Field IT support

Troubleshooting POS systems

Network connectivity

Effective communication

Motorcycle driving

Education

Bachelor’s degree in IT or related course

Tools

Troubleshooting software

Ticketing systems

Job description

A leading technical support company is seeking a Field Technical Support specialist in Davao del Sur, Philippines. The role requires on-site technical support and maintenance for POS systems and network equipment. Candidates should have at least 2 years of IT field experience, preferably with knowledge of modems, routers, and kiosks. Daily travel via motorcycle is expected, ensuring excellent problem-solving and communication skills. This position offers an opportunity to maintain critical systems and provide exceptional service to clients.