Field Credit Investigator/Collector

AGnP Corporation; Lucena; Presencial; PHP 240.000 - 420.000; Jornada completa

Descripción de la vacante

AGnP Corporation in Lucena City, Quezon is seeking a Field Credit Investigator/Collector. This full-time role conducts field investigations, verifies borrower information, and pursues delinquent payments to strengthen our credit operations.

Responsibilities include verifying employment, collateral, and travel to borrower sites, while maintaining compliant records and coordinating with credit and legal teams. Flex hours may be required.

Formación

• High school diploma or equivalent; vocational training/associate degree preferred.
• Experience in credit investigation, field collection or similar.
• Strong investigative and analytical skills with attention to detail.
• Excellent interpersonal and communication skills.
• Ability to work independently and meet deadlines.
• Valid driver's license and ability to travel in Lucena City area.
• Willingness to work flexible hours as needed.

Responsabilidades

• Conduct field investigations of credit applicants to verify personal, financial and employment information.
• Assess creditworthiness and evaluate risk factors associated with loan applications.
• Visit borrower locations to verify collateral, property conditions and other security details.
• Prepare detailed investigation reports documenting findings and recommendations.
• Contact delinquent borrowers to collect outstanding loan payments and amounts due.
• Negotiate payment arrangements and settlements with customers facing financial difficulties.
• Maintain accurate and up-to-date records of all investigations and collection activities.
• Ensure compliance with all banking regulations, data protection laws and company policies.
• Coordinate with internal teams including credit, legal and management on cases requiring escalation.
• Assist in fraud detection and prevention by identifying suspicious patterns or irregularities.

Conocimientos

Investigative skills

Attention to detail

Communication skills

Independent worker

Time management

Driver's license

Educación

High school diploma or equivalent

Associate's degree preferred

Vocational training

Herramientas

Credit investigation software

Microsoft Office

Descripción del empleo

About the role

We are seeking a Field Credit Investigator/Collector to join AGnP Corporation in Lucena City, Quezon. This is a full-time position that plays a crucial role in our credit operations and risk management strategy. As a Field Credit Investigator/Collector, you will be responsible for investigating credit applications, verifying borrower information, and collecting outstanding payments on behalf of our credit portfolio. This position is essential to maintaining the integrity of our lending practices and ensuring timely recovery of credit obligations, directly contributing to the financial health of the organization.

Key responsibilities

• Conduct field investigations of credit applicants to verify personal, financial and employment information

• Assess creditworthiness and evaluate risk factors associated with loan applications

• Visit borrower locations to verify collateral, property conditions and other security details

• Prepare detailed investigation reports documenting findings and recommendations

• Contact delinquent borrowers to collect outstanding loan payments and amounts due

• Negotiate payment arrangements and settlements with customers facing financial difficulties

• Maintain accurate and up-to-date records of all investigations and collection activities

• Ensure compliance with all banking regulations, data protection laws and company policies

• Coordinate with internal teams including credit, legal and management on cases requiring escalation

• Assist in fraud detection and prevention by identifying suspicious patterns or irregularities

What we're looking for

• High school diploma or equivalent; vocational training or associate's degree preferred

• Proven experience in credit investigation, field collection or similar credit operations role

• Strong investigative and analytical skills with attention to detail

• Excellent interpersonal and communication skills, both written and verbal

• Ability to work independently and manage time effectively whilst meeting deadlines

• Proficiency in using computer systems and credit investigation software

• Valid driver's license and reliable transportation for field visits

• Physical ability to travel throughout the Lucena City Quezon area and surrounding regions

• Honest, ethical character with integrity and sound judgment

• Willingness to work flexible hours, including occasional evening or weekend visits when required

• Knowledge of banking and credit fundamentals is highly desirable

• Previous experience in the credit or financial services sector preferred

• Willing to attend 3days Orientation at Head Office (Kapasigan Pasig City, AGnP Corporation Head Office)