Field Collections Specialist – Travel & Negotiation

Cepat Kredit Financing Inc; Padre Garcia; On-site; PHP 134,000 - 223,000; Full time

Job summary

Cepat Kredit Financing Inc. is seeking a Field Collections Officer in the Philippines to conduct on-site visits, negotiate settlements, and manage delinquent accounts across Batangas and nearby areas.

The role requires strong negotiation and communication skills, independent work style, and willingness to travel. You will uphold ethical collection practices and maintain accurate reporting, while complying with data privacy standards.

Qualifications

• Bachelor's Degree in any related course or vocational certificate holder.
• Experience in field collections.
• Strong negotiation, communication, and problem-solving skills.
• Ability to work independently and manage time efficiently.
• Willing to travel frequently within assigned areas.
• Motorcycle and valid driver's license preferred.
• Willing to work Monday to Saturdays.

Responsibilities

• Conduct field visits to delinquent customers to collect overdue payments.
• Negotiate installment plans or settlements per policy.
• Identify, track, and report skip or unreachable clients.
• Verify customer addresses, employment details, and contact information.
• Conduct field investigations on suspected fraudulent accounts.
• Monitor repayment behavior and escalate when needed.
• Prepare daily/weekly collection reports and logs.
• Ensure compliance with data privacy and company documentation standards.
• Submit collected payments and account updates within required timelines.
• Adhere to ethical collection practices and regulatory guidelines.

Skills

Negotiation

Communication

Problem-solving

Independent work

Time management

Travel readiness

Driver's license

Motorcycle

Education

Bachelor's degree or vocational certificate

Tools

Driver's license

Motorcycle

Job description

Cepat Kredit Financing Inc. is seeking a Field Collections Officer in the Philippines to conduct on-site visits, negotiate settlements, and manage delinquent accounts across Batangas and nearby areas.

The role requires strong negotiation and communication skills, independent work style, and willingness to travel. You will uphold ethical collection practices and maintain accurate reporting, while complying with data privacy standards.