Field Collections Specialist - Metro Manila (Motorcycle)

Zion 100 Lending Investors Inc.; Quezon City; On-site; PHP 180,000 - 240,000; Full time

Job summary

Zion 100 Lending Investors Inc. in Quezon City is seeking a dedicated Field Collection Officer to join our Credit team. This full-time role requires regular field visits, professional client communication, and accurate daily reporting of collections.

You will negotiate payment arrangements, follow up overdue accounts, and collaborate with the credit team to update client information. A college level education and prior lending or field-work experience are preferred.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to negotiate tactfully and professionally.
• Strong time management and organizational abilities.
• Willingness to conduct regular field visits and travel within Metro Manila.
• Honest, responsible and trustworthy.
• Knowledge of Philippine credit collection procedures and consumer protection laws.
• Ability to work independently within a collaborative team.
• Familiarity with the local area is advantageous.
• Experience in lending, collection, sales, financing or field work is advantageous.
• Must have own motorcycle and driver’s license.

Responsibilities

• Conduct field visits to borrowers' locations to collect outstanding loan payments and arrears.
• Remind borrowers of scheduled and outstanding balances.
• Negotiate payment arrangements and settlement terms with clients.
• Follow up past due accounts through personal visits.
• Submit daily collection and field activity reports.
• Identify borrowers needing further follow up or escalation.
• Handle cash collections securely and reconcile daily collections.
• Identify and escalate cases requiring legal action or special handling procedures.
• Build and maintain professional relationships with borrowers to encourage repeat business.
• Collaborate with the credit team to update client information and account status.

Skills

Communication skills

Interpersonal skills

Negotiation

Time management

Organizational skills

Field work

Local travel

Independence

Education

College education or higher

Job description

Zion 100 Lending Investors Inc. in Quezon City is seeking a dedicated Field Collection Officer to join our Credit team. This full-time role requires regular field visits, professional client communication, and accurate daily reporting of collections.

You will negotiate payment arrangements, follow up overdue accounts, and collaborate with the credit team to update client information. A college level education and prior lending or field-work experience are preferred.