Fee Management & Billing Specialist (On-site)

Jones Lang LaSalle Incorporated; Taguig, Manila; On-site; PHP 335,000 - 614,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Taguig, Philippines, is seeking a CMG JBS Fee Management Support Analyst to provide superior client service, manage workflows, and ensure compliance with internal policies and client requirements.

You will handle inbound calls, respond to client requests, and monitor systems throughout the workflow lifecycle, contributing to continuous improvement and timely delivery of services.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum 3 years’ experience in an Administrative Role or similar in the property industry.
• Experience with billing, invoicing, and accounts receivable is highly desirable.
• Strong communication and customer service skills.

Responsibilities

• Provide superior client service and manage workflow lifecycle.
• Answer inbound calls and respond to client requests in a timely manner.
• Monitor internal systems and ensure compliance with SOPs and client requirements.
• Identify opportunities for process improvement with the CMG team.

Skills

Time management

Customer service

Computer literacy

Attention to detail

Communication skills

Reliability

Problem-solving

Team collaboration

Proactivity

Education

Bachelor’s degree or equivalent

Tools

SAP Ariba portal

Oracle Portal

Capforce

PeopleSoft

Job description

Jones Lang LaSalle Incorporated in Taguig, Philippines, is seeking a CMG JBS Fee Management Support Analyst to provide superior client service, manage workflows, and ensure compliance with internal policies and client requirements.

You will handle inbound calls, respond to client requests, and monitor systems throughout the workflow lifecycle, contributing to continuous improvement and timely delivery of services.