Facility Executive Soft Services.

Jones Lang LaSalle Incorporated; Hinoba-an; On-site; PHP 394,000 - 591,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking a Facilities Executive - Soft Services for our Facilities Management team in Gurugram. You will oversee day-to-day soft services, manage vendors, ensure SLAs, and uphold workplace standards to support business operations.

Responsibilities include inspections, inventory and budget tracking, and coordinating events while ensuring EHS compliance and accurate reporting to leadership.

Qualifications

• Graduate in any discipline; hospitality or facilities management qualification preferred.
• 3–6 years in Facilities Management, Corporate Real Estate, Hospitality, or Soft Services Operations.
• Good knowledge of housekeeping standards, vendor management, and workplace operations.
• Strong communication, coordination, and stakeholder management skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).

Responsibilities

• Manage day-to-day soft services operations including housekeeping, pantry, landscaping, waste management, and pest control.
• Monitor vendor performance and ensure compliance with service level agreements (SLAs).
• Conduct regular facility inspections to maintain cleanliness, hygiene, and workplace standards.
• Ensure adequate availability of housekeeping consumables, pantry supplies, and facility-related materials.
• Coordinate with service partners for timely resolution of complaints and service requests.
• Maintain records related to attendance, manpower deployment, inventory, and statutory compliance.
• Support workplace events, employee engagement activities, and VIP visits from a facilities perspective.
• Conduct audits and implement corrective actions for any service gaps identified.
• Ensure adherence to EHS (Environment, Health & Safety) guidelines and company policies.
• Prepare daily, weekly, and monthly operational reports and share updates with management.
• Coordinate with stakeholders and business teams to ensure high levels of customer satisfaction.
• Assist in budget tracking, vendor billing verification, and invoice processing.

Skills

Vendor management

Stakeholder management

Team coordination

Problem solving

Customer service orientation

Attention to detail

Operational excellence

Compliance & safety awareness

Education

Graduate in any discipline

Hospitality or facilities management qualification

Tools

MS Office Suite

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position

Facilities Executive - Soft Services

Location

Gurugram

Department

Facilities Management

Key Responsibilities

• Manage day-to-day soft services operations including housekeeping, pantry, landscaping, waste management, and pest control.
• Monitor vendor performance and ensure compliance with service level agreements (SLAs).
• Conduct regular facility inspections to maintain cleanliness, hygiene, and workplace standards.
• Ensure adequate availability of housekeeping consumables, pantry supplies, and facility-related materials.
• Coordinate with service partners for timely resolution of complaints and service requests.
• Maintain records related to attendance, manpower deployment, inventory, and statutory compliance.
• Support workplace events, employee engagement activities, and VIP visits from a facilities perspective.
• Conduct audits and implement corrective actions for any service gaps identified.
• Ensure adherence to EHS (Environment, Health & Safety) guidelines and company policies.
• Prepare daily, weekly, and monthly operational reports and share updates with management.
• Coordinate with stakeholders and business teams to ensure high levels of customer satisfaction.
• Assist in budget tracking, vendor billing verification, and invoice processing.

Required Qualifications & Experience

• Graduate in any discipline; Hospitality or Facilities Management qualification preferred.
• 3-6 years of experience in Facilities Management, Corporate Real Estate, Hospitality, or Soft Services Operations.
• Good knowledge of housekeeping standards, vendor management, and workplace operations.
• Strong communication, coordination, and stakeholder management skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).

Key Competencies

• Vendor Management
• Stakeholder Management
• Team Coordination
• Problem Solving
• Customer Service Orientation
• Attention to Detail
• Operational Excellence
• Compliance & Safety Awareness

Location: On-site -Gurugram, HR Scheduled Weekly Hours: 0

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

At JLL, we help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit jll.com.