Facilities Technician - Electrical, HVAC & Site Safety

ServiceFirst; Taguig; On-site; PHP 360,000 - 480,000; Full time

Job summary

ServiceFirst is a world-class call center and BPO with global locations providing an elevated Customer Experience to benefit our client's businesses. As an Admin & Facilities Specialist, you will be responsible for providing day-to-day facilities and technical support to ensure the BPO site remains safe, operational, and well-maintained.

The role involves preventive maintenance, basic troubleshooting, facilities inspections, vendor coordination, and immediate response to site-related issues.

Qualifications

• Graduate of a technical/vocational course in a related field.
• 1–2 years of facilities, building maintenance, or similar technical role experience.
• Knowledge of basic electrical, plumbing, and air-conditioning systems.
• Ability to perform basic troubleshooting and preventive maintenance.
• Willing to work on shifting schedules, weekends, holidays, and emergencies.

Responsibilities

• Conduct daily facilities inspections and monitor office areas, common areas, restrooms, pantry, utilities, and other site facilities.
• Perform basic troubleshooting and preventive maintenance of electrical, plumbing, air-conditioning, lighting, furniture, fixtures, and other building-related equipment.
• Respond promptly to facilities-related incidents, breakdowns, and service requests.
• Coordinate with building administration, contractors, and service providers for repairs, maintenance, and other technical concerns.
• Assist in monitoring and supervising contractors and vendors while ensuring safety compliance.
• Maintain accurate records of preventive maintenance activities, repairs, inspections, and facility incidents.
• Assist in the implementation of workplace safety, emergency preparedness, and business continuity requirements.
• Support office moves, workstation setup, dismantling, and site improvement or project activities.
• Monitor facility supplies, tools, equipment, and other assigned assets.
• Provide cross-functional technical support to other company sites during emergencies.

Skills

Facilities maintenance

Troubleshooting

Vendor coordination

Safety compliance

Documentation

Communication

Education

Technical/vocational course in Electrical/Mechanical/Electronics/Refrigeration & Air-Conditioning

Job description

ServiceFirst is a world-class call center and BPO with global locations providing an elevated Customer Experience to benefit our client's businesses. As an Admin & Facilities Specialist, you will be responsible for providing day-to-day facilities and technical support to ensure the BPO site remains safe, operational, and well-maintained.

The role involves preventive maintenance, basic troubleshooting, facilities inspections, vendor coordination, and immediate response to site-related issues.