Facilities Supervisor

hammerjack; Makati; On-site; PHP 700,000 - 1,150,000; Full time

Benefits offered by this job

Modern workspaces

Complimentary onsite meals

Coffee and drinks at café bar

Additional time off

Tenure incentives

Job summary

hammerjack is seeking a hands-on General Services lead to oversee facilities coordination, vendors, inventory, and compliance at the Makati site. You will guide the General Services team, drive efficient service delivery, and manage budgets and projects to keep the workplace safe, reliable, and ready for business.

The role emphasizes data-driven improvements, cross-functional collaboration with contractors, and delivering end-to-end workplace solutions for international clients.

Qualifications

• Bachelor’s degree in Business Administration, Facilities Management, Office Administration, Engineering, Logistics, Supply Chain Management, or related field preferred.
• 4–6 years of progressive experience in general services, facilities, workplace operations, administration, vendor management, or related function.
• Experience supervising operational support teams and coordinating third-party providers in a multi-stakeholder environment.
• Vendor and contract management, workplace projects, budgeting, service-level monitoring, inventory control, and operational reporting experience.
• Knowledge of workplace safety, emergency preparedness, waste management, and environmental compliance; experience in BPO, outsourcing, shared services, or multi-site is an advantage.

Responsibilities

• Lead workplace service delivery by setting team and provider priorities and maintaining procedures and service levels.
• Keep the workplace safe and ready by coordinating repairs, inspections, emergency preparedness, and business continuity.
• Manage vendors, inventory, and compliance including contracts, permits, stock, assets, and records.
• Deliver projects and control costs such as office moves, renovations, and timelines with risk and budget management.
• Improve performance through data by using reporting to resolve issues and drive process improvements.

Skills

Facilities management

Vendor management

Budgeting

Operational reporting

Team supervision

Education

Bachelor’s degree

Job description

Make every workplace detail work better. Join a hands-on operations team where you’ll lead the people, partners, and systems that keep the workplace safe, reliable, and ready for business.

Work Setup: Fully onsite at the Makati site

Role Overview

Lead the services behind a safe, efficient, and well-run workplace. You’ll oversee facilities coordination, vendors, inventory, waste management, compliance, budgets, and workplace projects while guiding the General Services team and improving day-to-day service delivery.

Key Responsibilities

• Lead workplace service delivery: Set team and provider priorities, maintain procedures and service levels, and ensure dependable housekeeping, pantry, courier, and workplace support.
• Keep the workplace safe and ready: Coordinate repairs, preventive maintenance, inspections, emergency preparedness, and business continuity with facilities partners, building administration, and contractors.
• Manage vendors, inventory, and compliance: Source and evaluate suppliers, monitor contracts and permits, control stock and assets, and maintain safety, waste, and environmental records.
• Deliver projects and control costs: Lead office moves, renovations, fit-outs, and workplace improvements while managing scope, timelines, risks, budgets, and close-out requirements.
• Improve performance through data: Use service, vendor, inventory, incident, and project reporting to resolve recurring issues, strengthen controls, and drive practical process improvements.

Qualifications

• Bachelor’s degree in Business Administration, Facilities Management, Office Administration, Engineering, Logistics, Supply Chain Management, or a related field is preferred.
• 4–6 years of progressive experience in general services, facilities, workplace operations, administration, vendor management, or a related function.
• Experience supervising operational support teams and coordinating third-party providers in a multi-stakeholder environment.
• Demonstrated capability in vendor and contract management, workplace projects, budgeting, service-level monitoring, inventory control, and operational reporting.
• Working knowledge of workplace safety, emergency preparedness, waste management, and environmental compliance, with strong stakeholder management and process-improvement skills; BPO, outsourcing, shared services, or multi-site experience is an advantage.

What’s in It for You

• Recognised by Great Place To Work: Ranked #8 Best Workplace in the Philippines and #3 Best Workplace in IT-BPM in the Medium category for 2026.
• Work That Fits Real Life: Roles aligned with Australian and US clients, with day and night shift options plus WFH, hybrid and office-based setups depending on the role.
• Room to Grow: Structured onboarding and ongoing Learning & Development programs that help employees build skills, strengthen capability and prepare for broader responsibilities.
• Health Cover From Day 1: Health insurance coverage from Day 1 plus dependent coverage, giving employees and their families added peace of mind from the start.
• Clear Pay, Clear Expectations: Compensation aligned with the role and experience, supported by clear responsibilities and expectations from the outset.
• Work That Connects You to the Client: Work directly with international businesses as part of a dedicated team that operates as an extension of their business.
• Support Beyond Day 1: Our People & Culture and support teams stay involved beyond onboarding, providing day-to-day guidance, employee support, engagement and recognition throughout the employee experience.

Plus the everyday extras: Modern workspaces, complimentary onsite meals, flowing coffee and drinks at our café bar, additional time off and tenure incentives.

About Us

At hammerjack, we connect skilled professionals in the Philippines with growing businesses across Australia and beyond—building teams that work as true extensions of our clients. We're proud to be named among the Fortune 100 Best Workplaces in Southeast Asia and ranked 8th Best Workplace in the Philippines.

Our Impact

Our people aren't outsourced—they're embedded. With aligned tools, shared goals, and real accountability, they deliver at the same standard and pace as onshore teams while building long-term careers they're proud of, across accounting, tech, admin, and marketing.