Facilities Operations & Process Improvement Analyst

QBE Insurance; Philippines; On-site; PHP 600,000 - 800,000; Full time

Job summary

QBE Insurance seeks a facilities operations professional in the Philippines to coordinate maintenance projects, manage vendor relationships, and support business continuity. You will work with stakeholders to ensure smooth department operations and contribute to strategic objectives.

Responsibilities include maintaining equipment, implementing process improvements, and building strong vendor partnerships while collaborating with senior leaders to meet budget and service goals.

Qualifications

• Tertiary degree or equivalent combination of education and work experience.

Responsibilities

• Maintain equipment and processes to meet operational plan and budget.
• Support objectives by process improvements and presenting results to business leaders.
• Plan and respond to catastrophic events and emergencies for business continuity.
• Manage facilities operations including security, safety, and site support outside normal hours.
• Build long-term vendor relationships aligned with business operations.
• Lead process improvement projects by resolving complex issues and introducing innovative tools.
• Foster relationships with senior management and execute ad-hoc requests.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others.

Skills

Adaptability

Analytical Thinking

Buildings Management

Business Management

Communication

Complaint Management

Cost Management

Critical Thinking

Facility Management

Intentional collaboration

Managing performance

Preventive Maintenance

Regulatory Compliance

Safe Operation

Stakeholder Management

Education

Tertiary Degree or equivalent combination of education and work experience.

Job description

QBE Insurance seeks a facilities operations professional in the Philippines to coordinate maintenance projects, manage vendor relationships, and support business continuity. You will work with stakeholders to ensure smooth department operations and contribute to strategic objectives.

Responsibilities include maintaining equipment, implementing process improvements, and building strong vendor partnerships while collaborating with senior leaders to meet budget and service goals.