Facilities Operations & Maintenance Lead

Teleperformance; Cagayan de Oro; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Teleperformance Philippines is seeking an experienced Facilities Repair & Maintenance Manager to oversee the maintenance, repair, and readiness of company facilities, buildings, grounds, and equipment. You will lead maintenance operations, manage vendor relationships, and drive improvements in facility performance to ensure a safe, compliant work environment.

The role requires hands-on leadership across trades, strong planning, budgeting, and regulatory knowledge, with a focus on minimizing

Qualifications

• Experience in facility maintenance across multiple trades (electrical, mechanical, HVAC, plumbing, carpentry).
• Experience managing preventive and corrective maintenance programs in commercial/industrial environments.
• Strong knowledge of building codes, safety regulations, and environmental requirements.
• Proven experience supervising maintenance personnel and coordinating contractors.
• Excellent project management, planning, and organizational skills.
• Strong problem-solving, analytical, and decision-making abilities.
• Strong negotiation and vendor management experience.
• Effective communication and collaboration across departments.
• Ability to work independently and drive continuous operational improvements.
• Experience managing maintenance budgets and performance metrics.

Responsibilities

• Plan, coordinate, and oversee preventive and corrective maintenance for buildings and facilities.
• Schedule repairs, renovations, upgrades, safety inspections, and improvements.
• Ensure compliance with codes, health and safety standards, and policies.
• Supervise maintenance teams and coordinate with contractors and service providers.
• Monitor budgets, expenditures, and cost-saving initiatives.
• Develop and implement preventive maintenance programs to maximize reliability.
• Respond to facility issues and emergencies to minimize disruption.
• Maintain accurate records and regulatory compliance documentation.
• Identify opportunities to improve maintenance processes and performance.
• Lead, coach, and develop maintenance staff.

Skills

Facility maintenance

Multi-trade expertise

Vendor management

Project management

Safety compliance

Analytical thinking

Tools

CMMS

BMS

Job description

Teleperformance Philippines is seeking an experienced Facilities Repair & Maintenance Manager to oversee the maintenance, repair, and readiness of company facilities, buildings, grounds, and equipment. You will lead maintenance operations, manage vendor relationships, and drive improvements in facility performance to ensure a safe, compliant work environment.

The role requires hands-on leadership across trades, strong planning, budgeting, and regulatory knowledge, with a focus on minimizing