F5 Network Engineer

InnovaThink Corporation; Manila; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

InnovaThink Corporation seeks a F5 Network Engineer to implement and support F5 solutions for client projects. This role provides Level 2 technical support, troubleshoots issues, and collaborates with customers and partners to ensure timely resolution.

The engineer will support systems under warranty and maintenance agreements and pursue additional F5 certifications and training to stay current with technology trends.

Qualifications

• Bachelor’s degree in IT/CS/CE or related field.
• At least 3 years of experience in Information Technology.
• At least 3 years of experience in F5 project implementation and support.
• Knowledge of Cisco networking is a plus.

Responsibilities

• Implement and deploy F5 solutions for client projects.
• Provide technical support for F5 systems under warranty and maintenance agreements.
• Handle Level 2 support and troubleshoot issues in F5 environments.
• Investigate, diagnose, and resolve customer-reported technical issues promptly.
• Escalate complex issues to F5 partners or vendors and coordinate until resolution.
• Work with internal teams and customers during implementation and post-deployment support.
• Ensure proper documentation of configurations, issues, and resolutions.

Skills

F5 technologies

Technical support

Troubleshooting

Cisco networking

Education

Bachelor’s degree in IT/CS/CE

Tools

F5 Certification

Job description

Job Summary:

The F5 Network Engineer is responsible for implementing and supporting F5 solutions for client projects. This role provides Level 2 technical support, troubleshoots technical issues, and works with customers and technology partners to ensure timely resolution. The position also supports systems under warranty and maintenance agreements and requires a strong understanding of F5 technologies.

Key Responsibilities:

• Implement and deploy F5 solutions for client projects.
• Provide technical support for F5 systems covered under warranty and maintenance agreements.
• Handle Level 2 support and troubleshoot technical issues related to F5 environments.
• Investigate, diagnose, and resolve customer-reported technical issues in a timely manner.
• Escalate complex issues to F5 partners or vendors when necessary and coordinate until resolution.
• Work closely with internal teams and customers during implementation and post-deployment support.
• Ensure proper documentation of configurations, issues, and resolutions.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• At least 3 years of experience in Information Technology.
• At least 3 years of experience in F5 project implementation and support.
• At least 1 year of experience working with Cisco networking is an advantage.
• Strong knowledge of F5 technologies, including installation, configuration, and troubleshooting.
• F5 Certification is an advantage.
• Willing to undergo additional F5 certification and technical training.
• Knowledge of Cisco networking technologies is a plus but not required.