F&B Supervisor | Lead Service & Guest Experience

Private Advertiser; Calatagan; Vor Ort; PHP 167.000 - 279.000; Vollzeit

Zusammenfassung

Private Advertiser in Calatagan, Batangas, is seeking a Food & Beverage Supervisor to oversee daily service, uphold high standards of guest experience, ensure food quality and cleanliness, and lead a productive team.

You will coordinate opening and closing, supervise staff, address guest concerns, manage inventories and costs, monitor sales, and prepare basic reports to support profitability and customer satisfaction.

Qualifikationen

• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• 2–5 years of experience in food and beverage operations or restaurant supervision.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Knowledge of food safety regulations and sanitation standards.
• Proficiency in POS systems and basic computer applications.
• Ability to work flexible hours, including weekends and holidays.
• Willing to be assigned in Calatagan, Batangas.

Aufgaben

• Supervise daily food and beverage service operations.
• Ensure compliance with company standards, policies, and procedures.
• Monitor service quality and guest satisfaction.
• Coordinate opening and closing procedures.
• Ensure cleanliness, sanitation, and safety standards are maintained.
• Schedule, train, and supervise service staff.
• Conduct pre-shift briefings and assign duties.
• Monitor employee performance and provide coaching.
• Ensure proper grooming and professional appearance standards.
• Assist in onboarding and training new employees.
• Address guest complaints and resolve issues promptly.
• Maintain a positive dining experience for customers.
• Build strong relationships with guests and encourage repeat business.
• Monitor inventory levels and order supplies as needed.
• Control food and beverage costs through proper stock management.
• Minimize waste and prevent losses.
• Conduct inventory counts and reconcile discrepancies.
• Assist in achieving revenue and profitability goals.
• Monitor daily sales and operational expenses.
• Handle cash management procedures when required.
• Prepare basic operational and sales reports.

Kenntnisse

Leadership

Customer service

Communication

Food safety knowledge

Flexibility

Ausbildung

Bachelor's degree in Hospitality Management, Business Administration, or related field

Tools

POS systems

Basic computer applications

Jobbeschreibung

Private Advertiser in Calatagan, Batangas, is seeking a Food & Beverage Supervisor to oversee daily service, uphold high standards of guest experience, ensure food quality and cleanliness, and lead a productive team.

You will coordinate opening and closing, supervise staff, address guest concerns, manage inventories and costs, monitor sales, and prepare basic reports to support profitability and customer satisfaction.