F&B Service Lead - Elevate Guest Experience

Bluewater Maribago Beach Resort; Lapu-Lapu; On-site; PHP 279,000 - 424,000; Full time

Job summary

Bluewater Maribago Beach Resort in the Philippines is seeking an F&B Service Supervisor to oversee daily food and beverage operations, ensuring guest satisfaction and a smooth dining flow. You will supervise staff, coordinate with the kitchen and other departments, maintain high service standards, and ensure hygiene and safety compliance, while supporting opening/closing tasks and daily reporting.

This role requires strong leadership, excellent communication, and the ability to multitask in a

Qualifications

• Experience in F&B, restaurant, hotel, or hospitality operations.
• Supervisory or team-lead experience preferred.
• Strong communication, leadership, and customer-service skills.
• Ability to work under pressure and multitask with flexible shifts.
• Knowledge of food safety and sanitation standards.

Responsibilities

• Supervise and support F&B service staff during daily operations
• Assign duties, monitor attendance, and ensure proper staffing
• Ensure excellent customer service and handle guest concerns professionally
• Monitor food and beverage quality, presentation, and service standards
• Coordinate with the kitchen and other departments to ensure smooth operations
• Train, coach, and motivate team members
• Monitor inventory, supplies, and proper equipment handling
• Ensure compliance with hygiene, sanitation, and safety standards
• Assist with opening and closing procedures, cash handling, and daily reports
• Support the F&B Manager in achieving sales and operational targets

Skills

Communication

Leadership

Customer Service

Multitasking

Food Safety

Job description

Bluewater Maribago Beach Resort in the Philippines is seeking an F&B Service Supervisor to oversee daily food and beverage operations, ensuring guest satisfaction and a smooth dining flow. You will supervise staff, coordinate with the kitchen and other departments, maintain high service standards, and ensure hygiene and safety compliance, while supporting opening/closing tasks and daily reporting.

This role requires strong leadership, excellent communication, and the ability to multitask in a