Express Hiring!CSR (Customer Service) Account -Online Process

Crescendo Staffing and Business Consulting Inc.; Makati; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

13th Month Pay

Employee Loan

Pag‑Ibig Fund

Paid Holidays

Job Training

Job summary

A staffing and consulting firm is urgently hiring for a Customer Service Representative role based in Makati. This is a full-time position, suitable for candidates without prior experience, requiring a Bachelor's degree. Responsibilities include handling inbound and outbound calls to assist customers with inquiries and set appointments. The role provides various employee recognition rewards, including performance bonuses and mandated benefits like 13th Month Pay and paid holidays.

Qualifications

• Effective communication skills for handling calls.
• Ability to troubleshoot and resolve customer issues.

Responsibilities

• Respond to incoming calls for orders and inquiries.
• Make outbound calls to set appointments and gather data.
• Enter data and document inquiries while maintaining quality service.
• Handle complaints and assist customers to ensure satisfaction.

Education

Bachelor’s Degree

Job description

Express Hiring! CSR (Customer Service) Account – Online Process

Crescendo Staffing and Business Consulting Inc.

Location: Makati (On-site)

Job Type: Full-time, No Experience Required, Bachelor’s Degree

Job Description

A call center handles inbound and outbound calls. Representatives respond to incoming calls to take orders, answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding the organization’s products or services. They also make outbound calls to set appointments and gather survey data.

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag‑Ibig Fund, Paid Holidays

Professional Development

Job Training

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