Executive Leader – Financial Services

Straive; Parañaque; On-site; PHP 2,000,000 - 4,500,000; Full time

Job summary

Straive is seeking an Executive Leader for Operations in the Financial Services vertical to oversee end-to-end O2C processes, credit risk management, and commercial collections within a global GBS framework. You will drive operational excellence, establish COE capabilities in a BPO setting, and partner with cross-functional leaders to align finance with growth.

The role requires strong executive presence, a proven track record in O2C leadership, COE development, and the ability to mentor

Qualifications

• 5+ years of leadership experience in GBS/Shared Services managing the O2C cycle.
• Proven ability to build and lead a COE in a BPO environment.
• Experience in Credit Risk Management and Commercial Collections within Finance/Tech.

Responsibilities

• Lead and optimize the Order-to-Cash (O2C) cycle within a GBS/Shared Services setting.
• Build and scale a Center of Excellence (COE) from the ground up in a BPO environment.
• Drive credit risk management strategies and ensure regulatory compliance.
• Oversee commercial collections, ensuring timely recovery and strong client relationships.
• Partner with cross-functional leaders to align financial services with growth objectives.
• Mentor and develop high-performing teams, promoting accountability and innovation.

Skills

Credit Risk Management

Commercial Collections

O2C optimization

Leadership

Stakeholder management

Job description

Executive Leader for Operations - Financial Services

About the Role

We are seeking a dynamic and experienced leader to join our organization. This role will oversee end-to-end financial operations with a deep focus on Credit Risk Management and Commercial Collections within the Finance and Technology sectors. The successful candidate will drive operational excellence, establish best-in-class processes, and lead strategic initiatives across our global business services framework.

Key Responsibilities

• Lead and optimize the Order-to-Cash (O2C) cycle within a Global Business Services (GBS) or Shared Services environment.
• Build and scale a Center of Excellence (COE) from the ground up in a BPO setting, ensuring sustainable and efficient financial operations.
• Drive credit risk management strategies, ensuring compliance and minimizing exposure.
• Oversee commercial collections, ensuring timely recovery and strong client relationships.
• Partner with cross-functional leaders to align financial services with business growth objectives.
• Mentor and develop high-performing teams, fostering a culture of accountability and innovation.

Qualifications

• Proven track record in Credit Risk Management and Commercial Collections within Finance/Tech industries.
• Minimum 5 years of leadership experience in Global Business Services (GBS) or Shared Services, specifically managing the O2C cycle.
• Demonstrated success in building and leading a COE in a BPO environment.
• Strong executive presence, stakeholder management, and decision-making skills.