Executive, Digital Lifestyle & Payments

SimplyGo Pte. Ltd.; Santo Niño 1st; Hybrid; PHP 350,000 - 650,000; Full time

Benefits offered by this job

Hybrid work options

Job summary

SimplyGo Pte. Ltd. is seeking an Executive, Business Support to act as the main contact for corporate clients and oversee fleet operations. You will manage inquiries, coordinate with internal teams, and help ensure smooth service delivery across the client base.

The role emphasizes relationship management, thorough documentation, and timely reconciliations, with a hybrid work arrangement to support work-life balance in a dynamic payments and operations environment.

Qualifications

• Training in Finance, Accounting, Business, or a related discipline.

Responsibilities

• Oversee daily corporate fleet operations, including vehicle registration, de-registration, card renewals, blacklist requests, and refunds.
• Serve as the primary point of contact for corporate clients, managing inquiries and maintaining relationships.
• Collaborate with internal stakeholders to ensure timely fulfilment of requests and high service standards.
• Prepare reconciliation and management reports, including MAS submissions.
• Investigate transaction discrepancies and implement corrective actions where necessary.
• Manage and follow up on corporate bad debt collections.
• Maintain accurate records and ensure regulatory compliance.

Skills

Financial accounting

Stakeholder management

Microsoft Excel

Analytical thinking

Communication skills

Education

Finance/Accounting/Business

Tools

Microsoft Excel

Pivot Tables

Word

Job description

Who We Are

We are SimplyGo Pte. Ltd. (SPL), a wholly owned subsidiary of the Land Transport Authority, and a key player in the Singapore public transport ecosystem. We develop transit ticketing and travel card-related products and services that simplify journeys and create value for our commuters. We believe great ideas come from people who are curious, driven, and eager to learn. Join us if you are looking for an organisation that allows you to make a meaningful impact and provide the support you need to grow.

What You Will Do

At SPL, you are an integral part of our team - driving meaningful projects and witnessing the tangible difference your work makes.

As Executive, Business Support, you will be the main point of contact for corporate clients, managing fleet operations, resolving inquiries, and ensuring smooth collaboration between internal teams and clients. Your work will strengthen client relationships and support business success.

Key Tasks You Will Be Involved In

• Oversee daily corporate fleet operations, including vehicle registration and de-registration, card renewals, blacklist requests, and refund processing.

• Serve as the primary point of contact for corporate clients, managing inquiries, resolving issues promptly, and maintaining strong client relationships.

• Collaborate closely with internal stakeholders to ensure timely fulfilment of requests and maintain high service standards.

• Prepare reconciliation and management reports, including MAS submissions.

• Investigate transaction discrepancies, perform root cause analysis, and implement corrective actions where necessary.

• Manage and follow up on corporate bad debt collections.

• Maintain accurate records and ensure regulatory compliance, while supporting business development.

• Perform any other duties assigned by the reporting officer.
  

What You'll Gain

At SimplyGo, our people are at the heart of everything we do.

We ASPIRE to create a supportive and inclusive workplace where you can thrive.

Here's what you can look forward to:

Professional

• Continuous growth through training, mentorship, and development.

• Career pathways with room to advance and expand your skills.

• A culture of collaboration that celebrates innovation, respect, and teamwork.

Individual

• An attractive annual compensation package that values your contribution.

• Comprehensive benefits to support your lifestyle and wellbeing.

• Flexibility with hybrid work options and supportive arrangements.

• Wellbeing initiatives designed to keep you healthy, balanced, and engaged.

This role might be for you if you have:

• Training in Finance, Accounting, Business, or a related discipline.

• 2-5 years of relevant experience in payments, finance, or operations.

• Demonstrated experience in corporate customer service and stakeholder management.

• Strong numerical aptitude with a high level of accuracy and attention to detail.

• Ability to analyse issues and deliver prompt, professional solutions

• Strong verbal and written communication skills, with the ability to engage and manage stakeholders effective

• Excellent organisational skills with the ability to manage time and priorities efficiently.

• Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Tables), Word, and other office tools.

• Adaptable and able to manage multiple priorities in a fast-paced, high-pressure environment.