Executive Assistant / Operations Coordinator - Job Code: 1784584161376

Coconut; Philippines; Remote; PHP 453,000 - 522,000; Part time

Benefits offered by this job

Competitive compensation

13th Month Pay

Paid Time Off

US Holidays Off

Healthcare

Life Insurance

Mental Health Support

Team experiences

Job summary

Coconut is seeking an Executive Assistant / Operations Coordinator to support a founders-led team. This remote role offers a 20-hour workweek with flexible time zones and an overlap of 2–3 hours with US business hours.

You will build processes, create SOPs, manage calendars, and help coordinate client and admissions activities. Ideal candidates have EA and operations experience, comfort with CRM tools, and the ability to implement automation and documentation across a growing company.

Qualifications

• Experience building operational processes and SOPs.
• Strong EA and operations coordination background.
• Comfort with researching, recommending, and implementing business tools.

Responsibilities

• Build operational processes and workflows from the ground up.
• Create SOPs, onboarding workflows, and internal documentation.
• Research tools, systems, and best practices for the business.
• Assist with admissions consulting support and client coordination.
• Manage calendar and inbox.
• Recommend and help implement a CRM.
• Build and maintain client follow-up systems.
• Track tasks, deadlines, and ongoing projects.
• Coordinate administrative and operational activities.
• Assist with marketing initiatives, including newsletters and content calendar.
• Provide general executive and administrative support as the business scales.

Skills

Executive support

Operations coordination

CRM tools

Process design

Research skills

Calendar management

Email management

Tools

CRM systems

Automation tools

Job description

At Coconut, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins. Clients achieve their goals, and our virtual professionals find purpose and growth in their work. We're currently looking for top talent to fill the role below:

Role

Executive Assistant / Operations Coordinator

Monthly Rate: $650-750

Availability:20 hours/week

Time Zone: Flexible, with an overlap of 2-3 hours within US business hours

Experience Needed/Responsibilities

• Build operational processes and workflows from the ground up
• Create SOPs, onboarding workflows, and internal documentation
• Research tools, systems, and best practices for the business
• Assist with admissions consulting support and client coordination
• Manage calendar and inbox
• Recommend and help implement a CRM
• Build and maintain client follow-up systems
• Track tasks, deadlines, and ongoing projects
• Coordinate administrative and operational activities
• Assist with marketing initiatives, including newsletters, content creation, and building an annual content calendar
• Provide general executive and administrative support as the business scales

Good to have

• Healthcare or medical background or experience
• Marketing experience (newsletters, content calendars, content creation)
• Admissions consulting or education industry experience
• Startup experience
• Experience documenting SOPs and workflows

Non-negotiable Requirements

• Experience building operational systems and processes from the ground up
• Strong executive assistant and operations coordination experience
• Comfortable researching, recommending, and implementing business tools and automations

Industry/Tools Experience

• CRM and automation tools

We’re all about uplifting lives in Coconut and we make sure we provide benefits that support work-life balance, well-being, and growth. Here’s what you can look forward to as part of the Coconut Community!

• Competitive Salary – We recognize your skills and experience with a great compensation package.
• 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus?
• Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all!
• US Holidays Off – Enjoy 12 paid US holidays throughout the year.
• Maternity & Paternity Leave – We support growing families with dedicated leave for new parents.
• Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits.
• Life Insurance* – Our full-time HMO plan includes life insurance for extra peace of mind.
• Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources.
• Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better!
• Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too!
• Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.

Some benefits may vary. Full details will be provided during the onboarding process.