Job Description
We’re Hiring: Executive Assistant/ Business Analyst
Location: BGC, Taguig
Set-up: Full Onsite (Mon‑Fri)
About Us:
FYB Technologies Inc. is an innovative startup software technology company and a trusted partner for technology solutions across various industries. With a primary focus on B2B engagements, we support businesses in sectors like tech, e‑commerce, fintech, logistics, gaming, and more.
Our services are centered around two core pillars:
Custom Software Development
We empower businesses to build the systems, platforms, and digital solutions that enable them to innovate and scale. From concept to deployment, we create tailored products that address real‑world challenges and drive business growth.
Strategic Technical Staffing
We specialize in connecting highly skilled and vetted professionals with companies seeking top‑tier technical expertise. Our talent seamlessly integrates into teams, contributing to the success of projects from day one.
We pride ourselves on serving a diverse and growing client base, helping organizations meet the evolving demands of the digital landscape. At FYB, our mission is clear: to deliver impactful technology solutions while creating meaningful opportunities for exceptional talent.
Key Responsibilities:
Requirements Gathering & Analysis
- Collaborate with stakeholders across business functions to gather, analyze, and document business requirements and objectives.
- Translate business needs into clear, actionable requirements, ensuring alignment with organizational goals.
Process Improvement
- Conduct in‑depth analysis of existing business processes and workflows.
- Identify inefficiencies and recommend effective process improvements to streamline operations and enhance productivity.
Documentation
- Develop detailed, clear, and accurate functional specifications, use cases, and other business documentation to guide solution development and implementation.
- Maintain comprehensive records of project requirements and deliverables.
Facilitate Meetings
- Organize and facilitate meetings and collaborative sessions with stakeholders to gather business requirements, clarify objectives, and ensure alignment across departments.
- Document meeting outcomes and ensure action items are tracked and followed through.
Visual Documentation
- Create process maps, flowcharts, and other visual aids to communicate analysis, recommendations, and process improvements effectively.
- Ensure documentation is clear, concise, and accessible to all relevant stakeholders.
Testing & Validation
- Collaborate with teams to support testing and validation activities, ensuring solutions meet business requirements and quality standards.
- Assist in troubleshooting and resolving issues identified during testing.
Monitor Project Progress
- Track the progress of ongoing business projects, providing regular updates and reports to stakeholders.
- Identify potential risks or delays, suggest adjustments, and ensure project milestones are met on time.
Industry Insight
- Stay informed about the latest industry trends, emerging technologies, and best practices in business analysis, process improvement, and executive support.
- Share insights and provide recommendations to enhance business efficiency and competitiveness.
Calendar and Schedule Management
- Manage and maintain executives' calendars, ensuring efficient time management and prioritization of meetings and appointments.
- Coordinate and schedule internal and external meetings, events, and travel arrangements.
- Serve as the primary point of contact for internal and external stakeholders, managing communications and responding on behalf of the executive team.
- Screen calls, emails, and requests, ensuring urgent matters are addressed promptly and appropriately.
Confidentiality and Discretion
- Handle sensitive information with the utmost confidentiality and professionalism.
- Support executives with personal tasks and errands as needed.
Qualifications
Education:
- Bachelor’s degree in Business Administration, Management, Information Systems, Computer Science, or a related field.
Experience:
- At least 2 years of experience as a Business Analyst, Executive Assistant, or a similar role.
- Experience gathering business requirements and improving processes.
- Basic understanding of how software systems work.
- Experience supporting senior leaders and understanding their technical needs is a plus.
Technical Skills:
- Basic knowledge of programming languages.
- Understanding of software development processes (Agile, Scrum, Waterfall, DevOps).
- Ability to turn business needs into clear instructions for technical teams.
- Experience using project management tools like JIRA, Trello, or Confluence.
- Comfortable using Microsoft Office (Word, Excel, PowerPoint, Outlook) and tools like Visio or Lucidchart.
Other Skills:
- Strong communication skills to work between business and technical teams.
- Good problem‑solving skills and attention to detail.
- Ability to manage multiple tasks and projects at the same time.
- Flexible and able to adapt to changes.