Events Manager

Shangri-La's Boracay Resort & Spa; Makati; On-site; PHP 500,000 - 900,000; Full time

Job summary

Makati Shangri-La, Manila is seeking an Events Manager to lead local events and deliver exceptional guest experiences in our luxurious hotel.

You will collaborate with hotel staff, brainstorm ideas, solve issues, and supervise the events team to achieve service and revenue goals while maintaining the brand's standards of excellence. Fluency in English and strong interpersonal skills are essential.

Qualifications

• Experience in managing events in a hospitality setting.
• Strong organisational and project management abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Take responsibility in managing all local events
• Work closely with hotel staff to ensure high-quality service
• Work with the team to come up with new ideas and solve recurring issues
• Engage with guests and always look for ways to enhance the service
• Supervise and motivate the team to meet service and revenue goals
• Create an exceptional experience for our guests

Skills

Sales & Marketing

Creative thinking

Organised

5-star hotel experience

Leadership

Interpersonal skills

Guest interaction

English fluency

Detail-oriented

Industry trends

Ability to drive change

Job description

Makati Shangri-La, Manila

Makati Shangri-La is a deluxe hotel located at the center of Manila’s financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband and Wi‑Fi Internet access, and premiere function rooms.

We are hiring for an Events Manager.

As an Events Manager, we rely on you to:

• Take responsibility in managing all local events
• Work closely with all hotel staff to ensure every guest receives high-quality service
• Work with the team to come up with new ideas and solve any recurring issues
• Engage with guests and always look for ways to enhance the service
• Supervise and motivate the team to meet service and revenue goals
• Create an exceptional experience for our guests

We are looking for someone who:

• Has a passion for Sales and Marketing
• Thinks outside the box
• Enjoys being creative
• Must be organised
• Must have experience from a 5* hotel
• Must be a friendly, helpful and trustworthy leader
• Enjoys interacting with people
• Communicates and writes with fluency in English (as well as the local language)
• Is detail-oriented, creative and has the ability to drive change
• Always kept up-to-date with latest industry trends and market practices
• Enjoys being challenged
• Has strong interpersonal skills