Events Manager

Shangri-La Group; Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Edsa Shangri-La Manila is seeking an Events Manager to take lead of all local events, collaborate with hotel teams, and ensure an exceptional guest experience.

The role requires creative thinking, strong leadership and a passion for sales and marketing, with fluency in English and the local language preferred. The position emphasizes guest-centric service and driving event success in a luxury hotel setting.

Qualifications

• Passion for Sales and Marketing.
• Thinks outside the box.
• Enjoys being creative.
• Must be organised.
• Must have experience from a 5* hotel.
• Friendly, helpful and trustworthy leader.
• Enjoys interacting with people.
• Fluent in English and local language.
• Detail-oriented with ability to drive change.
• Keeps up-to-date with industry trends.

Responsibilities

• Take responsibility in managing all local events.
• Work closely with all hotel staff to ensure every guest receives high-quality service.
• Work with the team to come up with new ideas and solve recurring issues.
• Engage with guests and enhance service.
• Supervise and motivate the team to meet service and revenue goals.
• Create an exceptional guest experience.

Skills

Sales & Marketing

Creativity

Organised

People skills

Leadership

Guest service

Job description

Edsa Shangri-La Manila

Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

We are looking for Events Manager

As Events Manager, We Rely On You To

• Take responsibility in managing all local events
• Work closely with all hotel staff to ensure every guest receives high- quality service
• Work with the team to come up with new ideas and solve any recurring issues
• Engage with guests and always look for ways to enhance the service
• Supervise and motivate the team to meet service and revenue goals
• Create an exceptional experience for our guests

We Are Looking For Someone Who

• Has a passion for Sales and Marketing
• Thinks outside the box
• Enjoys being creative
• Must be organised
• Must have experience from a 5* hotel
• Must be a friendly, helpful and trustworthy leader
• Enjoys interacting with people
• Communicates and writes with fluency in English (as well as the local language)
• Is detail-oriented, creative and has the ability to drive change
• Always kept up-to-date with latest industry trends and market practices
• Enjoys being challenged