Evening Sales Support Specialist

Krayden, Inc.; Muntinlupa; On-site; PHP 279,000 - 502,000; Full time

Job summary

Krayden, Inc. in Metro Manila is seeking a diligent Sales Administrator to support the Sales Team through accurate order processing and proactive customer communication.

You will handle order verification, maintain records, monitor progress, and coordinate with internal departments to ensure timely fulfilment. Strong Excel skills and attention to detail are essential for delivering professional service in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred or equivalent work experience.
• Experience in sales support or administrative roles.
• Proactive and service-oriented mindset.

Responsibilities

• Process, verify and acknowledge customer orders accurately.
• Maintain up-to-date order records and ensure system accuracy.
• Monitor order progress and coordinate with internal teams for timely fulfilment.
• Serve as a point of contact for customer enquiries.
• Manage documents like Air Waybills, Certificates, and Statements of Account.
• Communicate professionally and promptly to resolve issues.

Skills

Sales support

Order processing

Customer service

MS Excel

Communication skills

Team collaboration

Attention to detail

Problem-solving

Education

Bachelor’s degree preferred

Tools

Microsoft Excel

Job description

Krayden, Inc. in Metro Manila is seeking a diligent Sales Administrator to support the Sales Team through accurate order processing and proactive customer communication.

You will handle order verification, maintain records, monitor progress, and coordinate with internal departments to ensure timely fulfilment. Strong Excel skills and attention to detail are essential for delivering professional service in a fast-paced environment.