EV Charging Support Specialist (Tier 1)
QWEST BPO
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Job summary
QWEST BPO in Cebu City, Philippines, is seeking a Technical Support Representative to deliver exceptional functional and technical support to customers, especially those using electric vehicles and charging stations. You will handle inquiries, troubleshoot issues, and manage accounts while maintaining accurate documentation.
You will work to meet QA standards and performance metrics, develop a deep understanding of EVgo products and services, and serve as a SME for EV technology and charging
Job description
QWEST BPO in Cebu City, Philippines, is seeking a Technical Support Representative to deliver exceptional functional and technical support to customers, especially those using electric vehicles and charging stations. You will handle inquiries, troubleshoot issues, and manage accounts while maintaining accurate documentation.
You will work to meet QA standards and performance metrics, develop a deep understanding of EVgo products and services, and serve as a SME for EV technology and charging
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