EV Charger Support Tech - On-site in Taguig, 1-3 yrs

Professional Recruiters Hub, Inc.; Taguig; On-site; PHP 335,000 - 536,000; Full time

Benefits offered by this job

Government Mandated Benefits

Insurance Health & Wellness

Company Equipment

Retirement Plan

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A recruiting firm is seeking a Customer Support Specialist for EV chargers based in Taguig. The successful candidate will diagnose and resolve customer issues, communicate effectively with internal teams and clients, and ensure performance standards are met. Relevant educational background and experience in electrical concepts are essential. The position offers flexibility for shifts and a range of benefits including health insurance and company equipment.

Qualifications

• Excellent verbal and written communication in English.
• Experience with LAN and WAN networks, and troubleshooting.
• Basic understanding of electrical concepts.

Responsibilities

• Diagnose and resolve customer issues related to EV chargers.
• Proactively monitor equipment uptime and performance.
• Collaborate with team members and other internal teams.

Skills

Verbal communication in English

Written communication in English

Basic understanding of electrical concepts

Experience managing wireless carriers

Troubleshooting and provisioning

LAN and WAN network experience

TCP communication knowledge

VPN and OSI layer troubleshooting

Education

Associate/Bachelor’s degree or relevant vocational course

Job description

A recruiting firm is seeking a Customer Support Specialist for EV chargers based in Taguig. The successful candidate will diagnose and resolve customer issues, communicate effectively with internal teams and clients, and ensure performance standards are met. Relevant educational background and experience in electrical concepts are essential. The position offers flexibility for shifts and a range of benefits including health insurance and company equipment.