Euro Purchasing Team Lead - OTIF & KPI Driven

HelloConnect; Manila; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Long Service Benefits

HMO medical coverage

Annual learning budget

Diverse global environment

Work-life balance

Job summary

HelloConnect in Manila is seeking a Purchasing Team Leader to guide a pan-European purchasing function. You will supervise Coordinators, coordinate with global supply chain clusters, and ensure accurate, timely purchase orders across European markets.

Strong leadership, KPI ownership, and data-driven reporting are essential. English proficiency is required; multilingual skills are a plus. This role offers growth in a dynamic global BPO environment with a strong focus on wellbeing.

Qualifications

• Bachelor's degree in related field.
• At least 3 years in procurement or supply chain.
• Previous people management preferred.
• Experience tracking and reporting KPIs.

Responsibilities

• Lead, mentor, and optimize a team of Purchasing Coordinators handling pan-European purchasing operations across key categories (e.g., Protein, Grocery, Packaging).
• Manage end-to-end category operations, including supplier performance, forecasting, procurement, and delivery tracking.
• Hold final accountability for critical metrics such as OTIF, waste mitigation, ASN compliance, and customer error reduction.
• Partner with international supply chain cluster teams to align on strategic initiatives and establish robust daily operational governance.
• Leverage data-driven reporting frameworks to proactively identify, upscale, and mitigate supply chain risks across Europe.
• Review team capacity dynamically with leadership to distribute workloads effectively and scale service capabilities.
• Champion process optimizations, propose software/tooling enhancements, and build standardized SOPs to streamline team onboarding and daily operations.
• Monitor service performance metrics and deliver clear, actionable insights to key business stakeholders.
• Serve as an escalation point and subject matter expert, role-modeling agile problem-solving behavior under pressure.

Skills

Team Leadership

KPI Tracking

Stakeholder Communication

Data Analysis

English Communication

Education

Bachelor's degree in Supply Chain Management or related field

Tools

MS Office

Google Workspace

ERP/MRP systems

Job description

HelloConnect in Manila is seeking a Purchasing Team Leader to guide a pan-European purchasing function. You will supervise Coordinators, coordinate with global supply chain clusters, and ensure accurate, timely purchase orders across European markets.

Strong leadership, KPI ownership, and data-driven reporting are essential. English proficiency is required; multilingual skills are a plus. This role offers growth in a dynamic global BPO environment with a strong focus on wellbeing.