The ERP Treasury IT Analyst will support and maintain treasury applications, with a focus on Kyriba and its integrations with ERP platforms and external financial systems. The role covers Level 2 and Level 3 application support, integration monitoring, incident resolution, secure data exchange, release support, and continuous improvement across business-critical treasury technology.
RESPONSIBITLIES
Application Support and Operations
- Provide Level 2 and Level 3 application support for Kyriba and associated integrations, ensuring operational stability and timely issue resolution.
- Monitor application health, service availability, system performance, and integration processing to proactively identify and address issues.
- Investigate, troubleshoot, and resolve production incidents, conduct root cause analysis, and implement preventive measures.
- Coordinate incident management and resolution with vendors, banking partners, and cross-functional teams, including ERP, Treasury, Data & Analytics, and Integration teams.
- Support application upgrades, platform releases, system maintenance, and continuous enhancements.
- Maintain operational documentation, knowledge articles, support procedures, and service records.
Integration Management
- Support, maintain, and enhance integrations between Kyriba and enterprise applications, ensuring reliable and secure information exchange.
- Monitor inbound and outbound interfaces, managed file transfers, and batch processing.
- Troubleshoot interface failures, data synchronization issues, and integration incidents across interconnected systems.
- Ensure the integrity, accuracy, and availability of treasury-related data flows across business and technology platforms.
- Participate in integration design reviews, testing, deployment planning, and post-implementation support.
- Collaborate with Infrastructure, Technology Operations & Foundation (ITOF), Cybersecurity, Architecture, and vendor teams to align integration solutions with enterprise standards and operational requirements.
- Support integrations with external treasury and market data providers, including Bloomberg, FXall, State Street, and other banking or treasury platforms.
- Troubleshoot connectivity, file transmission, authentication, and data exchange issues with external partners and financial institutions.
Delivery and Continuous Improvement
- Participate in Agile and SAFe delivery activities, including planning, backlog refinement, sprint execution, and releases.
- Contribute to requirements analysis, solution design, testing, implementation, and deployment for system enhancements and projects.
- Identify and implement automation opportunities to improve operational efficiency, support processes, monitoring, and treasury workflows.
- Recommend process optimizations, technology enhancements, and service maturity improvements.
REQUIREMENTS
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Finance Technology, or a related discipline, or equivalent professional experience.
- Experience supporting Treasury Management Systems, preferably Kyriba, ERP platforms such as SAP S/4HANA or SAP ECC, or other business-critical financial applications.
- Demonstrated experience supporting system integrations, including API-based, messaging-based, and file-based data exchanges.
- Experience troubleshooting end-to-end business and technical processes across applications, middleware, networks, vendors, and external partners.
- Understanding of secure file transmission and encryption technologies, including PGP encryption, SSH, digital certificates, public/private key management, and related security controls.
- Familiarity with IT governance, audit controls, SOX compliance, change management, access management, and segregation-of-duties principles.
- Experience supporting application testing for upgrades, patches, interface changes, security implementations, and technical enhancements.
- Ability to assess the impact of application changes, integration modifications, infrastructure updates, and platform upgrades.
- Strong analytical, troubleshooting, communication, and stakeholder management skills.
- Experience collaborating with business stakeholders and supporting business-facing applications.
PREFERRED SKILLS
Treasury and Financial Systems
- Knowledge of Kyriba Treasury Management processes, functionality, and system administration.
- Understanding of integrations among Kyriba, SAP ERP platforms, Data & Analytics solutions, Azure services, and Treasury/Cash Management ecosystems.
- Familiarity with external financial platforms, including Bloomberg, FXall, State Street, and other treasury service providers.
- Experience supporting Data & Analytics reporting and financial data integration solutions.
DevOps and Release Management
- Release and deployment management.
- Source control and version management.
- Test planning, execution, and validation.
- Environment management and production release support.
Technical Troubleshooting
- Root cause analysis (RCA).
- Application and integration monitoring.
- Log analysis and diagnostic investigation.
- Incident and problem management.
- Performance monitoring and optimization.
- Interface and integration failure resolution.
- End-to-end transaction flow analysis.
Security and Compliance
- Data protection and encryption technologies.
- Banking and treasury security controls.
- Identity and Access Management (IAM).
- Audit, regulatory, and compliance requirements.
- SOX and financial systems governance.
- Secure integration and data transmission practices.
Additional Technical Knowledge
- Cybersecurity practices, operational resilience, business continuity, and disaster recovery planning.
- API and enterprise integration technologies.
- Automation and continuous improvement practices.
- Stakeholder management and vendor relationship management.
- Cross-functional collaboration and communication.
- Analytical problem-solving and critical thinking.
- Risk identification, assessment, and mitigation.
- Planning, prioritization, and execution.
- Customer and business partnership focus.