Entry-Level Remote-Eligible Customer Support Advocate

Alorica; Makati; Hybrid; PHP 223,200 - 279,000; Full time

Job summary

A leading customer service company in Metro Manila is seeking individuals for an entry-level position to handle customer inquiries via phone, email, and chat. Ideal candidates should have a high school diploma and possess strong problem-solving abilities along with excellent organizational skills. The role offers opportunities for remote work and requires a friendly demeanor and teamwork mentality.

Qualifications

• High/Senior High School diploma required.
• No experience required; entry-level position.
• Strong communication skills and friendly demeanor.

Responsibilities

• Assist customers via phone or chat.
• Resolve inquiries and provide product information.
• Ensure customer satisfaction.

Skills

Proficiency in English

Customer service orientation

Strong problem-solving abilities

Technical skills

Call center familiarity

Excellent organizational skills

Education

High/Senior High School diploma

Job description

A leading customer service company in Metro Manila is seeking individuals for an entry-level position to handle customer inquiries via phone, email, and chat. Ideal candidates should have a high school diploma and possess strong problem-solving abilities along with excellent organizational skills. The role offers opportunities for remote work and requires a friendly demeanor and teamwork mentality.