Entry-Level Order & Customer Service Specialist

Neksjob Philippines; Davao del Sur; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Equity incentive plan

Commission

Performance bonus

Incentives

Job summary

Neksjob Philippines is seeking an entry-level Order and Customer Service Representative to assist customers with orders, products, deliveries, and general inquiries. No prior experience is required, and on-the-job training will be provided.

You will handle calls about orders, provide product information, update orders, and coordinate with internal teams to ensure smooth delivery. This role is ideal for detail-oriented individuals who enjoy helping customers.

Qualifications

• We are looking for detail-oriented individuals to assist customers with orders, products, deliveries, and general concerns. No previous experience is required.

Responsibilities

• Answer customer calls regarding orders and services.
• Assist with order placement and updates.
• Provide information about products and availability.
• Help customers with delivery-related concerns.
• Process customer requests accurately.
• Document order and customer information.
• Coordinate with other departments when needed.

Job description

Neksjob Philippines is seeking an entry-level Order and Customer Service Representative to assist customers with orders, products, deliveries, and general inquiries. No prior experience is required, and on-the-job training will be provided.

You will handle calls about orders, provide product information, update orders, and coordinate with internal teams to ensure smooth delivery. This role is ideal for detail-oriented individuals who enjoy helping customers.