Entry-Level Order & Customer Care Specialist

Neksjob Philippines; Laguna; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines is seeking an entry-level Order and Customer Service Representative to support customers in Laguna, Philippines. No prior experience is required, and you will handle orders, product availability, and delivery inquiries with a focus on accuracy and customer satisfaction.

You will collaborate with internal teams to ensure smooth order processing and timely updates, contributing to a positive customer experience and efficient service delivery.

Responsibilities

• Answer customer calls regarding orders and services.
• Assist with order placement and updates.
• Provide information about products and availability.
• Help customers with delivery-related concerns.
• Process customer requests accurately.
• Document order and customer information.
• Coordinate with other departments when needed.

Job description

Neksjob Philippines is seeking an entry-level Order and Customer Service Representative to support customers in Laguna, Philippines. No prior experience is required, and you will handle orders, product availability, and delivery inquiries with a focus on accuracy and customer satisfaction.

You will collaborate with internal teams to ensure smooth order processing and timely updates, contributing to a positive customer experience and efficient service delivery.