Entry-Level E-Commerce CSR: Customer Care & Orders

Our Home; Pasay; On-site; PHP 279,000 - 301,000; Full time

Job summary

Our Home in Pasay, National Capital Region, Philippines is seeking an entry-level CSR for an E-Commerce Account with a one-day hiring process. You will handle product details, order status updates, shipping, returns, and refunds for customers.

The position is full-time in Pasay, offering up to PHP 27,000 per month and a pathway to grow within customer service for online platforms. Apply now to join a growing team and support high-volume e-commerce operations.

Responsibilities

• Offer precise details regarding products, services, order progress, shipping, returns, and refunds.
• Keep track of orders and proactively update customers on any delays or concerns.
• Stay informed about platform updates, new features, and best practices to deliver knowledgeable support.
• Monitor and analyze customer inquiries, feedback, and complaints to identify patterns and areas for enhancement.

Job description

Our Home in Pasay, National Capital Region, Philippines is seeking an entry-level CSR for an E-Commerce Account with a one-day hiring process. You will handle product details, order status updates, shipping, returns, and refunds for customers.

The position is full-time in Pasay, offering up to PHP 27,000 per month and a pathway to grow within customer service for online platforms. Apply now to join a growing team and support high-volume e-commerce operations.