Entry-Level Customer Support Specialist (Makati)

Miranda Hr; Philippines; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Life Insurance

Job Training

Holiday Gifts

Incentives

Health & Wellness

Job summary

Miranda Hr in Makati is seeking an on-site Customer Service representative to respond to inquiries via phone, email, or chat, provide product information, and troubleshoot issues. This role requires a High School diploma and 0-2 years of experience, with a friendly, patient demeanor in a fast-paced environment.

You will maintain records of interactions, collaborate with teammates, and conduct follow-ups to ensure customer satisfaction.

Qualifications

• High School Diploma or equivalent required or preferred.
• 0-2 years of customer service experience preferred.
• Strong communication and interpersonal skills.
• Problem-solving ability and attention to detail.
• Friendly and patient demeanor; ability to work in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Assist customers with product information and troubleshooting.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to improve the overall customer experience.
• Conduct follow-ups to ensure customer satisfaction.

Job description

Miranda Hr in Makati is seeking an on-site Customer Service representative to respond to inquiries via phone, email, or chat, provide product information, and troubleshoot issues. This role requires a High School diploma and 0-2 years of experience, with a friendly, patient demeanor in a fast-paced environment.

You will maintain records of interactions, collaborate with teammates, and conduct follow-ups to ensure customer satisfaction.