Entry-Level BPO Agent (Voice & Non-Voice) – Paid Training & HMO

Metacom Business Processing Solutions; Davao City; On-site; PHP 167,000 - 234,000; Full time

Benefits offered by this job

Paid training

HMO

Other benefits

Job summary

Metacom Business Processing Solutions is hiring entry-level Customer Service Representatives in Davao City. No prior BPO experience required as training will be provided. Roles include voice and non-voice accounts, with onsite activation at multiple Davao City sites.

You may be a fresh graduate or student, with clear communication skills and comfort using a computer. Shifting schedules including weekends/holidays are available to fit client needs.

Qualifications

• No BPO experience required; training provided.
• Open to fresh graduates and first-time job seekers.
• Must be able to communicate clearly and work well with others.

Responsibilities

• Assist customers with questions, requests, or concerns.
• Handle interactions via phone, chat, or email.
• Provide accurate information and resolve customer concerns.
• Update customer records and document interactions as needed.
• Follow account procedures to ensure a smooth experience.
• Meet quality, productivity, and attendance expectations.

Skills

Clear communication

Computer literacy

Teamwork

Willing to work onsite

Education

Senior High School / College graduate

Job description

Metacom Business Processing Solutions is hiring entry-level Customer Service Representatives in Davao City. No prior BPO experience required as training will be provided. Roles include voice and non-voice accounts, with onsite activation at multiple Davao City sites.

You may be a fresh graduate or student, with clear communication skills and comfort using a computer. Shifting schedules including weekends/holidays are available to fit client needs.