Enterprise IoT Technical Support Engineer Intern

Verkada; San Mateo; On-site; PHP 2,601,000 - 2,861,000; Full time

Benefits offered by this job

Monthly housing stipend

Onsite lunch

Intern events and mixers

Cross-functional collaboration

Executive meetings with leaders

Bay Area exploration perks

Friendly intern activities

Job summary

Verkada is seeking a Technical Support Engineering intern to join our San Mateo headquarters. You’ll work on cutting-edge cloud-managed IoT technology, assisting enterprise clients with troubleshooting and system design as part of a fast-growing, privacy-conscious AI-powered platform.

This full-time in-person Spring 2027 internship requires a 3rd/4th-year bachelor’s student in a technical field, with networking and Linux coursework.

Qualifications

• Third or fourth-year student in a Bachelor’s degree program with a focus on Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity.
• coursework experience with computer networking, Linux, and computer systems.
• Problem-solver with a keen eye for detail.
• Clear and confident communicator of complex technical information.
• Thrives in a team environment.
• Industry certifications (CCNP, CCNA, Network+) are a bonus, not required.

Responsibilities

• Hands-on Troubleshooting: address complex network, hardware, and software problems on Verkada’s platform.
• Level Up Fast: become the go-to expert for smart system design and integration advice.
• Communicate with Impact: translate technical concepts into clear guidance via phone, live chat, and emails.
• Own It, End to End: take full ownership of customer issues from problem to solution.
• Team Up with Tech Leaders: collaborate with Engineering and Product teams to test new gear and identify bugs.
• Share Knowledge: write Knowledge Base content to help thousands of users.

Skills

Hands-on troubleshooting

Level up fast

Clear communication

End-to-end ownership

Team collaboration

Knowledge sharing

Education

Bachelor’s degree in progress (3rd/4th year)

Tools

Linux

Job description

Verkada is seeking a Technical Support Engineering intern to join our San Mateo headquarters. You’ll work on cutting-edge cloud-managed IoT technology, assisting enterprise clients with troubleshooting and system design as part of a fast-growing, privacy-conscious AI-powered platform.

This full-time in-person Spring 2027 internship requires a 3rd/4th-year bachelor’s student in a technical field, with networking and Linux coursework.