Enterprise Client Consultant

Aon plc; Makati; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Aon plc is seeking an Enterprise Client Consultant to work directly with Enterprise Client Leaders, expanding revenue and relationships through research-driven insights and delivery of ongoing client deliverables.

The role emphasizes collaborating with global teams, managing client data, and providing strategic guidance for enterprise clients in a fast-paced environment.

Qualifications

• Bachelor's degree in business, finance, or a related field.
• Advanced Microsoft Office skills (Excel, PPT, Word, etc.).
• A minimum of 5 years of client-focused experience in account management or professional services.
• Aspirations to develop in sales, relationship management, and client leadership.
• Self-starter who can juggle multiple projects and deliver on time in a fast-paced environment.
• Strong analytical mindset to resolve complex issues and challenge the status quo.

Responsibilities

• Work directly with Enterprise Client Leaders on a defined set of clients to develop opportunities and drive new sales.
• Conduct regular research and reporting on client activities using internal tools and public sources.
• Share updates on client developments and industry trends with client teams in a timely manner.
• Coordinate with internal teams to support client development strategies and deliverables.
• Prepare internal and external materials for client meetings, proposals, and reviews.
• Collaborate with cross-functional teams to manage client data and reporting.
• Identify and resolve client concerns with root-cause analysis and clear communication.
• Provide back-up support for other ECCs when required.

Skills

Advanced Microsoft Office

Client leadership

Multi-project juggling

Verbal and written communication

Education

Bachelor's degree in business/finance/related field

Tools

Microsoft Office Suite

Job description

Enterprise Client Consultant

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Work directly with Enterprise Client Leaders on a specific set of clients, ensuring overall understanding of client dynamics, priorities, and opportunities, with a focus on opportunity development and net new sales
• Conduct regular research and reporting on client activities using internal tools and public information such as client earnings calls/annual reports
• Share with client teams key developments, industry news, and thought leadership that could impact the client or their industry, on a timely and consistent basis
• Serve as internal coordinator for client teams to support Enterprise Client Leaders with client development strategies, deliverables, and follow-ups
• Prepare internal and external deliverables for client discovery meetings, new business proposals, annual reviews, client planning, relationship mapping, etc.
• Liaise with Global Sales & Marketing Support (GSMS) team, Enterprise Client Group (ECG) Super Users, and Pursuit & Creative team (PaC) on behalf of client teams
• Collaborate with ECG Finance, Growth Operations, and ACIA to manage client data and reporting
• Identify and resolve client concerns with strong emphasis on patterns, trends, and root cause analysis, communicating effectively with internal stakeholders on complex issues or project impacts
• Provide back-up support for other Enterprise Client Consultants when required

How this opportunity is different

The Enterprise Client Consultant (ECC) will be working directly with Enterprise Client Leaders, Enterprise Client Consultants expand both revenue and relationships by enabling client teams to approach client discussions with researched insights and managing ongoing deliverables to ensure the highest levels of client service and experience for our Enterprise Clients.

Skills and experience that will lead to success

• Bachelor's degree in business, finance, or a related field
• Advanced Microsoft Office skills (Excel, PPT, Word, etc.)
• A minimum of 5 years of client-focused experience in account management or professional services
• Aspirations to keep developing in sales, relationship management, and client leadership
• Passionate self-starter who can juggle multiple projects and follow-ups, and deliver on target and on time within a fast-paced environment
• Resourceful and curious about resolving complex issues and thinking creatively, adept at simplifying solutions and comfortable challenging the status quo
• Strong understanding of data, with ability to independently access, review, and analyse financial statements, commentary, press releases, etc.
• Proven ability to work closely with colleagues, accept new ideas and innovate in real time
• Excellent verbal and written communication, organizational and relationship skills
• Demonstrated responsiveness to colleague and leadership requests

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working-style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]