Enterprise AI Talkbot Solutions Lead

WIZ.AI; Makati; On-site; PHP 900,000 - 1,450,000; Full time

Job summary

WIZ.AI in Makati seeks a Technical Account Manager to own the customer lifecycle from presales to delivery and ongoing success. This client-facing role blends solution design, project delivery, and account management to maximize value from our AI-powered Talkbot solutions.

You will work with enterprise clients, coordinate with internal teams, manage changes per SLA, conduct quarterly reviews, and pursue upsell opportunities in a fast-growth environment.

Responsibilities

• Own the customer lifecycle from presales to delivery and ongoing success.
• Blend solution design, project delivery, and account management to maximize value of AI-powered Talkbot solutions.
• Work with enterprise clients, coordinate with internal teams, manage changes per SLA, conduct quarterly reviews, and pursue upsell opportunities.

Job description

WIZ.AI in Makati seeks a Technical Account Manager to own the customer lifecycle from presales to delivery and ongoing success. This client-facing role blends solution design, project delivery, and account management to maximize value from our AI-powered Talkbot solutions.

You will work with enterprise clients, coordinate with internal teams, manage changes per SLA, conduct quarterly reviews, and pursue upsell opportunities in a fast-growth environment.