Enrollment Fulfillment Supervisor

Maxicare Healthcare Corporation; Makati; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Maxicare Healthcare Corporation is seeking an experienced Life Insurance Underwriter to evaluate medical and risk profiles to support profitable growth across product lines.

You will handle enrollment and eligibility tasks, follow underwriting guidelines, and collaborate with internal and external stakeholders to improve onboarding and risk management. A bachelor’s degree is required with 2–3 years in underwriting, plus proficiency in Microsoft Office and Google Workspace.

Qualifications

• Bachelor’s degree in business or medical field.
• 2-3 years in life insurance underwriting or related roles.
• Experience building stakeholder relationships.
• Strong analytical skills.
• Proficient with Microsoft Office, Google Workspace, or similar apps.
• Excellent written and verbal communication.

Responsibilities

• Evaluate medical and risk profiles to support profitable growth.
• Perform enrollment and eligibility valuation tasks.
• Adhere to underwriting authority guidelines for enrollment and risk.
• Collaborate with stakeholders to improve underwriting and onboarding.
• Provide underwriting support in product development, pricing, and plan administration.
• Ensure timely updates of underwriting systems like MID.
• Pursue mentoring and self-development opportunities.
• Maintain cost controls and department standards.
• Meet departmental and individual objectives.

Skills

Analytical thinking

Communication skills

Collaboration

Integrity

Education

Bachelor’s degree in business or medical field

Tools

Microsoft Office

Google Workspace

Job description

Responsibilities

• Performs case underwriting tasks (medical and risk profile evaluation) that supports profitable growth, retention and client objectives across life insurance product lines;
• Performs enrollment and eligibility valuation tasks;
• Adheres to guidelines in the use of underwriting authority related but not limited to enrollment, eligibility evaluation, risk acceptance, risk rating and reinsurance placement.
• Requests for immediate supervisor’s assistance in the underwriting, direction, risk selection and resolution of cases beyond own authority limit and capacity.
• Collaborate with multiple stakeholders to resolve and identify improvements in underwriting and onboarding of new business;
• Provide underwriting support in the product development, pricing, reinsurance and plan administration initiatives;
• Ensures timely update and monitoring of underwriting systems like MID;
• Secures relevant mentoring, training and self-development opportunities;
• Follow cost controls, expense management, and standards of the department;
• Ensures departmental and individual objectives are met.

Responsibilities

• Performs case underwriting tasks (medical and risk profile evaluation) that supports profitable growth, retention and client objectives across life insurance product lines;
• Performs enrollment and eligibility valuation tasks;
• Adheres to guidelines in the use of underwriting authority related but not limited to enrollment, eligibility evaluation, risk acceptance, risk rating and reinsurance placement.
• Requests for immediate supervisor’s assistance in the underwriting, direction, risk selection and resolution of cases beyond own authority limit and capacity.
• Collaborate with multiple stakeholders to resolve and identify improvements in underwriting and onboarding of new business;
• Provide underwriting support in the product development, pricing, reinsurance and plan administration initiatives;
• Ensures timely update and monitoring of underwriting systems like MID;
• Secures relevant mentoring, training and self-development opportunities;
• Follow cost controls, expense management, and standards of the department;
• Ensures departmental and individual objectives are met.

Culture-fit and Values (What qualities should the Talent possess?)

• Analytical and strategic thinking skills - ability to analyze a situation and suggest a plan of action
• Effective communication skills - clear in conveying information to different stakeholders either written or verbal.
• Collaborative skills - can motivate, encourage and work with different stakeholders to successfully achieve a common goal.
• High level of Integrity - promotes and adheres to a professional, responsible and ethical decision-making practice.

Qualifications (Who are we looking for?)

• Bachelor’s degree in any business-related course or medical-related course.
• At least 2-3 years combined experience in the life insurance industry, preferably in roles related to underwriting and reinsurance across all product lines.
• With experience in developing and managing relationships with different key stakeholders.
• Possess good analytical skills.
• Proficient with Microsoft, Google workspace or any similar purpose applications.
• Strong written and verbal communication skills.