Customer Service Assistant

Manila Bankers Life and General Assurance Corporation; Makati; On-site; PHP 300,000 - 420,000; Full time

Job summary

A leading insurance provider in Metro Manila seeks an experienced non-life insurance underwriter to assist in evaluating applications and conducting risk assessments. The ideal candidate has 1-2 years of experience in underwriting, strong analytical skills, and a Bachelor's degree in Business or Finance. Join our dynamic team to enhance customer experience and ensure compliance with regulations.

Qualifications

• Minimum 1-2 years of experience in non-life insurance underwriting or related field.
• Ability to assess risks and make informed decisions.
• Proficient in using insurance-related software and tools.
• Proficiency in using insurance-related software and tools.
• Commitment to providing excellent customer service and continuous learning.
• Bachelor's degree in Business, Finance, or related field.

Responsibilities

• Assist in the review and evaluation of non-life insurance applications.
• Conduct risk assessments and provide recommendations.
• Collaborate with the underwriting team for compliance.
• Maintain accurate and up-to-date records of underwriting activities and decisions.
• Provide administrative support to the underwriting team as needed.
• Proactively identify and implement process improvements to enhance efficiency and customer experience.

Skills

Analytical skills

Problem-solving skills

Verbal communication

Written communication

Customer service

Education

Bachelor's degree in Business, Finance, or related field

Tools

Insurance-related software

Job description

What you'll be doing

1. Assist in the review and evaluation of non-life insurance applications and proposals
2. Conduct risk assessments and provide recommendations on policy terms, conditions, and pricing
3. Collaborate with the underwriting team to ensure compliance with company policies and regulatory requirements
4. Maintain accurate and up-to-date records of underwriting activities and decisions
5. Provide administrative support to the underwriting team as needed
6. Proactively identify and implement process improvements to enhance efficiency and customer experience

What we're looking for

1. Minimum 1-2 years of experience in non-life insurance underwriting or related field
2. Strong analytical and problem-solving skills with the ability to assess risks and make informed decisions
3. Excellent verbal and written communication skills to effectively interact with colleagues and clients
4. Proficient in using insurance-related software and tools
5. Passion for providing exceptional customer service and a commitment to continuous learning
6. Bachelor's degree in Business, Finance, or a related field

Apply now to become part of our dynamic team and take the next step in your career.