Underwriting Associate

ECLARO; Metro Manila; On-site; PHP 350,000 - 550,000; Full time

Job summary

ECLARO in the Philippines is seeking an Underwriting Associate to support underwriters by reviewing, processing, and servicing new and renewal business in Manila. The role focuses on timely submissions, documentation, and broker communication so underwriters can concentrate on risk assessment and portfolio management.

You will log and track submissions, verify completeness, prepare files and worksheets, and assist with quotes and binders.

Qualifications

• High school diploma required; associate or bachelor's degree preferred in business/finance/risk management.
• 1–3 years of experience in insurance or underwriting support or related admin role preferred.
• Strong attention to detail and accuracy in data entry and documentation.
• Solid organizational and time-management skills with ability to handle multiple files and deadlines.
• Clear written and verbal communication, comfortable working with brokers and internal teams.
• Proficient in Microsoft Office; experience with underwriting/policy systems is a plus.
• Team-oriented, dependable, and able to work in a fast-paced, deadline-driven environment.

Responsibilities

• Log, track, and organize new and renewal submissions from wholesale brokers.
• Review submissions for completeness and follow up on missing information.
• Prepare files and rating worksheets per underwriter instructions and guidelines.
• Assist with generating quotes, indications, and binders using internal systems.
• Prepare and process bind orders, endorsements, cancellations, and reinstatements.
• Coordinate with operations/policy issuance teams to ensure timely policy delivery.
• Enter and update account information, pricing data, and coverage terms in systems.
• Run and compile reports on submissions, hit ratios, and premiums as needed.
• Serve as a point of contact for brokers for routine questions and status updates.
• Follow underwriting guidelines and assist audits and internal reviews.
• Support underwriters with day-to-day administrative tasks and process improvements.

Skills

Attention to detail

Communication skills

Time management

Microsoft Office

Data entry

Education

High school diploma

Associate or Bachelor’s in business/finance/risk management

Tools

Microsoft Office (Excel/Word/Outlook)

Underwriting/policy systems

Job description

The Underwriting Associate supports underwriters in reviewing, processing, and servicing new and renewal business. This role helps ensure timely, accurate handling of submissions, documentation, and broker communication, enabling underwriters to focus on risk evaluation and portfolio management.

Key Responsibilities

Submission & Quote Support

• Log, track, and organize new and renewal submissions from wholesale brokers
• Review submissions for completeness and follow up with brokers on missing information
• Prepare files and rating worksheets based on underwriter instructions and company guidelines
• Assist with generating quotes, indications, and binders using internal systems

Documentation & Policy Processing

• Prepare and process bind orders, endorsements, cancellations, and reinstatements
• Ensure all underwriting documentation is accurate, complete, and filed in the appropriate systems
• Verify that policy forms, limits, deductibles, and premiums match the underwriter's instructions
• Coordinate with operations / policy issuance teams to ensure timely policy delivery

Data Entry & System Maintenance

• Enter and update account information, pricing data, and coverage terms in underwriting and policy systems
• Maintain accurate, up‑to‑date records of accounts, quotes, and bound policies
• Run and compile reports (e.g., submission logs, hit ratios, premium reports) as needed

Broker & Internal Communication

• Serve as a point of contact for brokers for routine questions on documentation, status updates, and basic account information
• Communicate clearly and professionally, representing the underwriting team effectively.

Compliance & Guidelines

• Ensure underwriting files meet internal audit, regulatory, and compliance requirements
• Follow underwriting authority levels and escape any items outside of set guidelines
• Assist with gathering information for audits and internal reviews

Team & Administrative Support

• Support underwriters with day‑to‑day administrative tasks (e.g., file setup, correspondence, follow‑ups)
• Participate in team meetings, training sessions, and process improvement initiatives
• Help develop and maintain standardized templates, checklists, and procedures as needed

Qualifications

Education & Experience

• High school diploma required; associate or bachelor's degree preferred (business, finance, risk management, or related field a plus)
• 1–3 years of experience in insurance, underwriting support, or related administrative role preferred (wholesale or specialty lines a plus)
• Strong attention to detail and accuracy in data entry and documentation
• Solid organizational and time‑management skills; able to handle multiple files and deadlines
• Clear written and verbal communication skills, comfortable working with brokers and internal teams
• Proficient in Microsoft Office (Excel, Word, Outlook); experience with underwriting/policy systems a plus
• Ability to learn technical insurance terminology, coverage forms, and underwriting guidelines
• Team‑oriented, dependable, and able to work in a fast‑paced, deadline‑driven environment