English Linguist Expert

TELUS; Philippines; Remote; PHP 1,146,000 - 2,293,000; Full time

Job summary

TELUS is seeking an English Linguist Expert for a full-time remote role focused on analyzing and refining English-language content across TELUS products and services.

You will identify linguistic issues, develop glossaries and language rules, and collaborate with product, UX, AI/ML, and content teams to improve clarity, accessibility, and user experience. This role may support language-model training and documenting decisions to share best practices.

Qualifications

• Strong expertise in English linguistics across syntax, semantics, morphology, pragmatics, and sociolinguistics.
• Experience in corpus-based research and applying linguistic theory to content or technologies.
• Proficiency in editing and quality assurance for English-language content with attention to detail.
• Experience collaborating with multidisciplinary teams (UX, product, engineering, AI/ML).
• Familiarity with language technologies or NLP tools is an asset.
• Excellent written and verbal communication; ability to explain linguistic concepts to non-specialists.

Responsibilities

• Analyze and refine English-language content for clarity, accuracy, and consistency.
• Develop and maintain glossaries and language rules aligned with brand voice and accessibility.
• Collaborate with product, UX, AI/ML, and content teams on language-related initiatives.
• Document linguistic decisions and share best practices to improve TELUS platforms.

Skills

Strong English linguistics

Corpus-based research

Editing, proofreading, QA

Cross-functional collaboration

NLP tools knowledge

Excellent communication

Independent remote work

Advanced linguistics degree

Inclusive language

Tech/digital experience interest

Education

Advanced degree in Linguistics or related field

Tools

Annotation platforms

Text analytics

Language model evaluation

Job description

Company Description

TELUS is a purpose-driven technology company where team members collaborate to innovate and make a positive impact. The organization focuses on delivering solutions that improve safety, convenience, and connectivity while supporting customers and communities in a rapidly evolving digital world. Team members are encouraged to be their authentic selves, share their ideas, and continuously develop their skills and careers. TELUS promotes an inclusive culture that prioritizes community involvement and environmental sustainability, offering opportunities to contribute to meaningful, real-world change. Candidates can learn more about career opportunities by visiting www.telus.com/careers.

Role Description

The English Linguist Expert is a full-time remote role focused on analyzing and refining English-language content for clarity, accuracy, and consistency across TELUS products and services. In this role, the expert reviews written materials, identifies linguistic issues, and provides recommendations aligned with style guides, brand voice, and accessibility standards. Daily tasks include performing detailed linguistic analysis, developing and maintaining glossaries and language rules, and collaborating with cross-functional teams such as product, UX, AI/ML, and content teams. The expert may support the training and evaluation of language models, help design language-related test cases, and contribute to improving natural language understanding in TELUS platforms. This role also involves documenting linguistic decisions, sharing best practices, and supporting continuous improvement of language quality and user experience.

Qualifications

• Strong expertise in English linguistics, including syntax, semantics, morphology, pragmatics, and sociolinguistics.


• Demonstrated experience in language analysis, corpus-based research, and the application of linguistic theory to real-world content or technologies.


• Proficiency in editing, proofreading, and quality assurance for English-language content, with attention to detail and consistency.


• Experience collaborating with multidisciplinary teams (e.g., UX, product, engineering, AI/ML) to solve language-related problems.


• Familiarity with language technologies or NLP tools (e.g., annotation platforms, text analytics, language model evaluation) is an asset.


• Excellent written and verbal communication skills, with the ability to explain linguistic concepts to non-specialist stakeholders.


• Ability to work independently in a remote environment, manage multiple priorities, and meet deadlines reliably.


• Advanced degree in Linguistics, English Language, Computational Linguistics, or a related field preferred; equivalent experience considered.


• Experience with inclusive, bias-aware language practices and accessibility standards is beneficial.


• Interest in technology, innovation, and using language expertise to improve digital experiences for diverse users.