RLHF Strategist Expert (AI Community)

TELUS Digital; Philippines; Remote; PHP 1,755,000 - 4,387,000; Full time

Job summary

TELUS Digital is seeking a contractor to design multi‑dimensional grading rubrics and lead QA audits for large annotation projects. You will identify and mitigate model hallucinations, ensuring accurate and responsible AI outputs.

You’ll work with stakeholders to define the Ideal Response Profile for targeted industries, using your writing and analytical skills to shape AI behavior. This remote role offers flexible engagement with global teams.

Qualifications

• Bachelor’s degree in a technical or humanities field.
• English proficiency at least B1 (Intermediate).
• Native-level fluency in at least one language.
• Exceptional writing and logic-based decision‑making skills.

Responsibilities

• Conceptualize and draft multi-dimensional grading rubrics for AI responses.
• Lead quality-assurance audits for large-scale annotation projects.
• Investigate hallucinations and logical fallacies in model outputs; develop mitigation strategies.
• Collaborate with stakeholders to define the Ideal Response Profile for industries or personas.

Skills

Writing

Logic

English (B1)

Education

Bachelor’s degree (CS/AI/Data Science or Humanities)

Job description

At TELUS Digital, we use Reinforcement Learning from Human Feedback (RLHF) to align AI with human values, and in this role, you act as our \"Logical Compass.\" We believe that AI should be helpful, honest, and harmless; you are the one who designs the strategies and rubrics to make that a reality. You will teach AI how to reason and how to maintain a consistent, helpful persona across different cultural contexts. At TELUS, you aren't just ranking data; you are defining the ethics of tomorrow’s AI.

Key Responsibilities:

• Conceptualize and draft multi-dimensional grading rubrics that evaluate AI responses for tone, logic, and instructional following.
• Lead quality-assurance audits for large-scale annotation projects, ensuring the human-feedback loop is optimized for model learning.
• Investigate complex \"hallucinations\" and logical fallacies in model outputs, developing prompt-engineering strategies to mitigate them.
• Interface with project stakeholders to define the \"Ideal Response Profile\" for specific industries or user personas.

Qualification path

Mandatory Qualifications:

• Education: Minimum of a Bachelor’s Degree (Technical (CS, AI, Data Science) or Humanities.
• English Proficiency: Minimum B1 (Intermediate) level English to draft project rubrics.
• Language: Native-level fluency in at least one language.
• Skills: Exceptional writing and logic-based decision-making.

Assessment:

In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.

Payment:

Currently, pay rates for experts range from $20 - $50 USD per hour

Our Payment terms are defined for each project.

Why Join the TELUS Digital AI Community:

• Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts.
• Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day.
• Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies.
• Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects.
• Flexible Engagement: Manage your own schedule while making a meaningful impact on the future of technology.

TELUS Digital AI Community

Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the world's largest brands.

Independent Contractor Relationship

This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.