Engagement & Campaigns Manager for Growth & CLV

Globe Telecom; Taguig; On-site; PHP 669,600 - 1,116,000; Full time

Job summary

Globe Telecom in Metro Manila is seeking a Planning & Execution Manager to drive customer loyalty initiatives and campaign execution. You will translate strategic directives into actionable plans, ensuring successful implementation by coordinating with stakeholders and managing resources effectively.

The ideal candidate will oversee project timelines and budgets while conducting performance analyses to optimize operational processes. Join Globe to be part of a dynamic team committed to delivering exceptional customer experiences.

Responsibilities

• Design campaign mechanics and pre-launch activities ensuring optimal customer experience.
• Drive collaboration and manage relationships with stakeholders to support initiatives.
• Oversee end-to-end launch of campaigns ensuring timeline, quality, and budget compliance.
• Enable operationalization of key programs through monitoring and quality checks.
• Conduct analysis of campaign performance to identify opportunities for improvement.

Skills

Business Needs Analysis

Strategy and Planning

Product/Entrepreneurial Financial Management

Relationship Management

Spiels/Content Creation

User Experience & Process Design

QA Strategy, Operations & Reporting

Job description

Globe Telecom in Metro Manila is seeking a Planning & Execution Manager to drive customer loyalty initiatives and campaign execution. You will translate strategic directives into actionable plans, ensuring successful implementation by coordinating with stakeholders and managing resources effectively.

The ideal candidate will oversee project timelines and budgets while conducting performance analyses to optimize operational processes. Join Globe to be part of a dynamic team committed to delivering exceptional customer experiences.