End-User Support Delivery Lead — Flexible Hours

Accent Micro Technologies, Inc.; Pasig; On-site; PHP 893,000 - 1,228,000; Full time

Benefits offered by this job

Performance incentive

Flexible hours

Annual leave

Christmas basket

Anniversary token

International travel incentive

Career development

Work-life balance

Family-oriented culture

Job summary

Accent Micro Technologies, Inc. is seeking a Service Delivery Lead to oversee our End User Support operations.

Based in Pasig, you will lead a client-facing support team, drive service performance, and ensure smooth day-to-day operations across NCR sites. The ideal candidate holds a Bachelor's degree in Engineering (Computer/Telecommunication or Electronic) with 2–3 years of relevant experience, demonstrates leadership, and is willing to travel for client visits.

Qualifications

• Bachelor's degree in Engineering (Computer/Telecommunication or Electronic) required.
• 2–3 years of relevant experience in End User Support or related field.
• Proven ability to lead a team and coordinate a service delivery function.

Responsibilities

• Oversee and manage end user support operations.
• Lead and manage a team to ensure smooth operations and high performance.

Skills

Team leadership

End User Support

Operations management

Cross-functional collaboration

Education

Bachelor's degree in Engineering

Job description

Accent Micro Technologies, Inc. is seeking a Service Delivery Lead to oversee our End User Support operations.

Based in Pasig, you will lead a client-facing support team, drive service performance, and ensure smooth day-to-day operations across NCR sites. The ideal candidate holds a Bachelor's degree in Engineering (Computer/Telecommunication or Electronic) with 2–3 years of relevant experience, demonstrates leadership, and is willing to travel for client visits.