End-to-End Claims Specialist

QBE Group Shared Services Centre; Taguig; On-site; PHP 420,000 - 700,000; Full time

Job summary

QBE Group Shared Services Centre is seeking an Employee to manage end-to-end claims processing with adherence to policies and regulations. You will interact with customers, coordinate with suppliers, and determine claim outcomes within delegated authority.

The role requires analytical thinking, strong communication, and knowledge of MS Office. We look for a Bachelor's degree or equivalent, plus experience in insurance claims and a proactive approach to process improvements and compliance.

Qualifications

• Bachelor's degree or equivalent in education/work experience.
• Experience in claims management and compliance.
• Proficient in MS tools and communication in English.

Responsibilities

• Manage end-to-end claims within policies and regulations.
• Maintain communication with customers and coordinate with suppliers.
• Determine claim outcomes and settlements with authority.
• Identify fraudulent claims and involve Fraud Investigations teams.
• Provide feedback to underwriters and risk assessors.

Skills

Analytical Thinking

Claims Administration

Claims Processing

Claims Resolution

Communication

Critical Thinking

Customer Service

Customer Value Management

Financial Advising

Intentional collaboration

Managing performance

Process Compliance

Process Improvements

Risk Management

Stakeholder Management

Education

Bachelor's Degree or equivalent

Tools

MS Office

Job description

QBE Group Shared Services Centre is seeking an Employee to manage end-to-end claims processing with adherence to policies and regulations. You will interact with customers, coordinate with suppliers, and determine claim outcomes within delegated authority.

The role requires analytical thinking, strong communication, and knowledge of MS Office. We look for a Bachelor's degree or equivalent, plus experience in insurance claims and a proactive approach to process improvements and compliance.