Employee Loan Success Champion

The Golden Legacy Financing Corporation; Quezon City; Hybrid; PHP 334,800 - 502,200; Full time

Benefits offered by this job

Performance Bonus

Employee Recognition and Rewards

Government Mandated Benefits

Insurance Health & Wellness

Job summary

A dynamic financial services company in Quezon City is seeking a Customer Success and Relationship Officer to enhance financial access and engagement. In this role, you will drive loan adoption through relationship-building and active participation in employee events. The ideal candidate is a strong communicator with HR experience and a passion for improving lives through responsible lending. Join us in this high-impact position to foster partnerships and customer satisfaction.

Qualifications

• Experience in HR coordination, training facilitation, or financial services is a plus.
• Confident in conducting orientations and training sessions.
• Ability to track and report data effectively.

Responsibilities

• Drive loan penetration and awareness through various channels.
• Build operational relationships with HR and payroll teams.
• Facilitate employee events and orientations.
• Manage Loan Ambassadors to broaden engagement.
• Gather insights to enhance the loan experience.

Skills

Strong communication skills

Relationship-building

Organizational skills

Proactive engagement

Education

Bachelor's degree

Job description

A dynamic financial services company in Quezon City is seeking a Customer Success and Relationship Officer to enhance financial access and engagement. In this role, you will drive loan adoption through relationship-building and active participation in employee events. The ideal candidate is a strong communicator with HR experience and a passion for improving lives through responsible lending. Join us in this high-impact position to foster partnerships and customer satisfaction.