Employee labor Relations [URGENT]

iOPEX Tech; Taguig; On-site; PHP 520,000 - 1,100,000; Full time

Benefits offered by this job

HMO coverage

Leave credits

Night differential pay

Annual reviews & salary increases

Two guaranteed rest days every week

Onsite office location

Job summary

iOPEX Tech is hiring a Senior Employee Relations Specialist/HRBP to promote employee welfare, resolve issues, and ensure compliance with rules. The role focuses on labor relations, health, and morale within a dynamic, on-site team in Bonifacio Global City, Taguig.

You will handle employee relations cases, advise management, and support HR processes in a fast-paced BPO environment with 300+ staff, including night shifts. Strong English communication is essential.

Qualifications

• 1-3 years of experience in Employee Relations or Labor Relations.
• Excellent verbal and written English communication skills.
• Experience in a BPO/call center environment is a plus.

Responsibilities

• Communicate with employees to discuss personnel and work-related issues.
• Evaluate and resolve human relations and labor relations problems; advise management on actions.
• Explain and provide guidance on company rules, regulations, and compliance requirements.

Skills

Employee Relations

Labor Relations

English communication

Job description

Service, Integrity, Reliability. Work where these words matter. Join us now!

We are hiring for innovative and amazing professionals for our growing #happy@work team!

The Senior/Employee Relations Specialist/HRBP perform a variety of duties to promote employee welfare, such as resolving human relations problems and promoting employee health and well-being.

Some of your main responsibilities will be:

• Communicate to employees to discuss personnel, human relations, and work-related problems that adversely affect morale, health, and productivity.

• Evaluates and resolves human relations, labor relations, and work-related problems, and meets with management to determine appropriate action.

• Explains and provides advice to workers about company and governmental rules, regulations, and procedures, and need for compliance.

Must have:

• Experience with Employee Relations or Labor Relations for 1-3 years

• Willingness to work on a graveyard/night shift schedule in Bonifacio Global City, Taguig City

Nice to have:

• Experience with Employee and Labor relations, Employee Engagement

• Experience on working on a Business Process Outsourcing Company, specifically in a Call Center environment with not less than 300FTEs

• Experience and exposure in conducting Focus Group Discussion (FGD), attrition analysis, performance management and recommendations

• Experience in initiating and handling employee engagement activities

Apply if you identify with these traits:

• Excellent Verbal and Written English Communication Skill

• Has good Problem Solving and Decision-Making Skills

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)

• Work set up: Onsite

• Schedule: Shifting

• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

Why You’ll Love Working with Us

At iOPEX, we don’t just offer jobs—we help you grow a career you’ll love

Here’s what’s waiting for you:

• Competitive pay that values your skills

• Fun employee activities to keep things exciting

• Stable career with strong, long-term accounts

• Weekly learning sessions to level up your skills

• Fast career growth with clear paths to move up

• Easy-to-reach office location

• HMO coverage for your health & peace of mind

• Leave credits (with conversion options!)

• Night differential pay for eligible shifts

• Annual reviews & salary increases

• Two guaranteed rest days every week

Most importantly, you’ll be part of a people-first team where collaboration, growth, and good vibes are part of everyday work life.