Employee Integrity & Compliance Specialist - People, Monee Credit

Monee; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Monee Credit in Manila is seeking an experienced Employee Integrity & Compliance Specialist to independently manage investigations, case documentation, and policy adherence across all entities.

You will monitor case dashboards, ensure timely resolutions, coordinate regulatory reporting, and support ethics awareness initiatives, contributing to a compliant, fair workplace.

The role requires a degree in a related field and 3–5 years' experience; proficiency with Excel or Google Sheets is essential.

Qualifications

• Bachelor's degree in HRM, Psychology, Legal Management or related field.
• 3–5 years in Employee Relations, HR Compliance, investigations or similar roles.
• Hands-on experience conducting employee investigations and grievances.
• Knowledgeable in Philippine Labor Laws, DOLE regulations, due process.
• Experience preparing IRs, NTEs, NODs and related documents.
• Familiar with regulatory compliance, audits, and government reporting.
• Proficient in Excel or Google Sheets for trackers and dashboards.

Responsibilities

• Independently manage and investigate employee integrity cases.
• Conduct interviews, gather evidence, and prepare incident reports.
• Monitor E&I case dashboards, SLAs, and resolution timelines across entities.
• Coordinate regulatory reporting and audits as required.
• Support ethics and integrity awareness initiatives.

Skills

Investigation

Employee Relations

HR Compliance

Data Tracking

Education

Bachelor's degree in HRM

Psychology

Legal Management

Business Administration

Tools

Excel

Google Sheets

Job description

Employee Integrity & Compliance Specialist - People, Monee Credit

Experienced (Individual Contributor) Manila

About Monee

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology.

Monee delivers a comprehensive range of digital financial products and services, including mobile wallets, payment processing, credit, banking, and insurtech. By leveraging technology and strategic partnerships, Monee aims to drive greater digital financial inclusion, convenience, and accessibility for individuals and small businesses across Southeast Asia and Latin America.

Monee is part of Sea Limited, a global technology company.

Job Description

An Employee Integrity & Compliance Specialist will be responsible for:

Employee Integrity Case Management & Investigation

• Independently manage and investigate employee integrity cases, including misconduct, policy violations, attendance fraud, workplace grievances, and other compliance-related concerns.
• Conduct impartial investigations, including interviews, evidence gathering, and preparation of Incident Reports (IRs), Notices to Explain (NTEs), Notices of Decision (NODs), and other required case documentation.
  

Case Monitoring, SLA Management & Reporting

• Maintain accurate and up-to-date E&I case management dashboards, tracking case status, aging, resolution timelines, and closure rates across all Monee entities.
• Monitor adherence to established service-level agreements (SLAs), proactively addressing delays and escalating cases at risk of breaching resolution timelines.
• Prepare periodic management reports on case trends, recurring violations, and potential integrity risks to support informed decision-making and preventive actions.

Employee Integrity & Mandatory Declarations

• Administer and monitor mandatory employee declarations across all Monee entities, including Conflict of Interest (COI), Shopee Affiliate Program, and other required disclosures.
• Identify and elevate potential conflicts of interest, integrity concerns, and declaration-related exceptions for appropriate review and resolution.

Employee Integrity & Workplace Policy Compliance

• Monitor compliance with HQ-mandated Employee Integrity and workplace policies across all Monee entities, including meeting room compliance and other applicable workplace standards.
• Conduct periodic compliance checks, identify policy gaps or violations, and coordinate corrective actions with relevant stakeholders.
  

Regulatory Compliance, Reporting & Audit Coordination

• Coordinate periodic regulatory reporting requirements, including Insurance Commission quarterly Negative List submissions, IT certifications, and other applicable compliance deliverables, ensuring accurate and timely submissions.
• Maintain regulatory compliance trackers and calendars to monitor deadlines, submission status, and outstanding requirements.
• Coordinate DOLE audits and other assigned regulatory assessments, including audit preparation, documentation, stakeholder coordination, and timely submission of requirements.
• Monitor audit findings, corrective actions, and remediation commitments, ensuring timely closure, proper documentation, and escalation of unresolved compliance risks.

Ethics & Integrity Awareness and Continuous Improvement

• Support the planning and delivery of Ethics & Integrity awareness initiatives covering Conflict of Interest, Code of Conduct, workplace behavior, and other relevant policies.
• Analyze recurring integrity cases, compliance gaps, and policy violations to recommend preventive measures and process improvements.

Requirements

• Bachelor's degree in Human Resource Management, Psychology, Legal Management, Business Administration, or any related field.
• At least 3–5 years of relevant experience in Employee Relations, HR Compliance, Employee Investigations, Labor Relations, or a similar role.
• With hands-on experience in conducting employee investigations, handling disciplinary cases, and managing employee grievances or workplace-related concerns.
• Knowledgeable in Philippine Labor Laws, DOLE regulations, procedural due process, and disciplinary case management.
• Has experience in preparing and reviewing employee case documentation, including Incident Reports (IRs), Notices to Explain (NTEs), Notices of Decision (NODs), and other investigation-related documents
• Familiarity with regulatory compliance requirements, audit coordination, and government reporting processes
• Experience in monitoring compliance with company policies, employee declarations, and mandatory disclosures, such as Conflict of Interest (COI).
• Proficient in Microsoft Excel or Google Sheets, particularly in maintaining trackers, dashboards, reports, and monitoring case resolution timelines.