Employee Experience & Engagement Strategy Manager

Company 164 - The Manufacturers Life Insurance Co. (Phils.), Inc.

Makati

Hybrid

PHP 1,000,000 - 1,800,000

Full time

5 days ago

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Benefits offered by this job

Hybrid work model

Job summary

Manulife/John Hancock is seeking the MCBL Communication and Engagement Manager to improve the employee experience across onboarding, development, engagement and separation within the MCBL bancassurance partnership with China Bank.

Lead internal communications, engagement governance and digital adoption for platforms used by sales associates; collaborate with leaders and support teams to translate feedback into measurable improvements.

Qualifications

Demonstrated ability to lead cross-functional initiatives in complex environments.
Ability to enable leaders and scale engagement through governance.
Data-driven decision making and analytics.
Strong written, verbal and presentation communication skills.
Proficiency in PowerPoint, Word, Excel; Photoshop/Canva a plus.

Responsibilities

Own and govern the MCBL Employee Experience across the full journey for FSAs and Leaders.
Lead internal communications and engagement plan aligned with business goals.
Position digital tools as enablers of the sales employee experience.
Collect feedback, measure engagement, and translate insights into actions.
Enable leaders with tools and governance; manage Engagement Champions Network.